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Posts Tagged ‘THE LOS ANGELES TIMES’

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HANGING UP ON THE PHONE COMPANY: PART TWO (END)

In Business, Self-Help on April 26, 2013 at 12:02 am

From November, 2011 to February, 2012, AT&T demanded that Dave pay them for a service they had failed to provide.

They had promised to supply him with Uverse high-speed Internet–at 25 MBPs a second. Instead, he had gotten only 6 MBPs a second. And a big dot in the middle of his computer screen when watching YouTube videos.

Finally, an AT&T rep told him the blunt truth:

His geographical area was not yet supplied with fiber-optic cables that could provide high-speed Internet service.

Dave canceled Uverse–and began getting a series of bills from AT&T.

First one for more than $400.

Then a reduced bill for $260.

Then another for $140.

And still another for $126.95.

After getting a phone call from a collections agency, Dave asked me to intervene with AT&T on his behalf.

So I decided to go directly to the Office of the President.

Long ago I had learned a crucial truth:

The man at the top of an organization cannot fob you off with the excuse: “I can’t do it.” He can do anything he wants to do. And once he decides to do it, everyone below will fall into line.

I already had the phone number: (800) 848-4158.

I had gotten this via a google search under “AT&T Corporate Offices.” This gave me a link to “Corporate Governance”–which provides biographies of the executives who run the company.

And at the head stands Randall L. Stephenson–Chairman of the Board, CEO and President of AT&T Inc.

I didn’t expect to speak with him. One of his chief lieutenants would be enough–such as a woman I’ll call Margie.

First, I introduced myself and said I was authorized to act on Dave’s behalf. Then I handed the phone to Dave (who was sitting next to me) so he could confirm this.

I then briefly outlined the problems Dave had been having.

Margie–using Dave’s phone number–quickly accessed the computerized records documenting all I was telling her.

She said she would need three or four days to fully investigate the matter before getting back to me.

I said that, for me, the crux of the matter was this:

An AT&T rep had told Dave the company could not supply high-speed Internet to his geographical area because it had not yet laid fiber-optic cables there.

This meant:
1.There was a disconnect between what AT&T’s technicians knew they could offer–and what its customer service reps had been told;
2.Or, worse, the company had lied when it promised to provide Dave with a service it couldn’t deliver.

I said that Dave wanted to resolve this quietly and amicably. But, if necessary, he was prepared to do so through the Public Utilities Commission (PUC) and the Federal Communications Commission (FCC).

The PUC regulates phone companies at the State level. The FCC regulates them at the Federal level.

Just as I was about to hang up, I said I couldn’t understand why Dave should have kept getting billed, since he had been assured he wouldn’t be.

Margie said that the company felt he owed $150.00 for “breaking” the two-year contract he had signed.

I immediately noted that AT&T had not lived up to its end of the contract–that is, to provide the promised high-speed Internet service. As a result, they could not demand that Dave pay for something that had not been delivered.

Clearly, this set off alarm-bells for Margie.

When I asked her, “How soon can I expect to hear from you on your company’s investigation into this matter?” she said there was no need to conduct one.

In fact, she added, she was writing out a credit to Dave of $150.00 that very minute.

Previously, she had told me it would take three or four days.

Thus, Dave did not owe the company anything for his disappointing experiment with its Uverse service.

I felt certain that Dave’s experience with a rapacious AT&T was not an isolated case. Just as banks use every excuse to charge their customers for anything they can get away with, so do phone companies.

I knew that AT&T didn’t want the PUC and FCC to start asking: “Is ATt&T generally dunning customers for money they don’t owe?”

I believe the answer would have proven to be: “Yes.”

And I believe that Margie felt the same way.

So, when dealing with a predatory company like AT&T:
1.Keep all company correspondence.
2.Be prepared to clearly outline your problem.
3.Know which State/Federal agencies hold jurisdiction over the company.
4.Phone/write the company’s president. This shows that you’ve done your homework–and deserve to be taken seriously.
5.Remain calm and businesslike in your correspondence and/or conversations with company officials.
6.Don’t fear to say you’ll contact approrpriate government agencies if necessary.
7.If the company doesn’t resolve your problem, complain to those agencies, and/or
8.Consider hiring an attorney and filing a lawsuit.

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HANGING UP ON THE PHONE COMPANY: PART ONE (OF TWO)

In Business, Self-Help on April 25, 2013 at 12:10 am

Lily Tomlin introduced her character of Ernestine, the rude, gossipy, know-it-all telephone operator, in the 1960s series Laugh-In.

A typical skit would open:

“A gracious hello. Here at the Phone Company, we handle eighty-four billion calls a year. Serving everyone from presidents and kings to the scum of the earth.

“So, we realize that, every so often, you can’t get an operator, or for no apparent reason your phone goes out of order, or perhaps you get charged for a call you didn’t make. We don’t care!

“You see, this phone system consists of a multibillion-dollar matrix of space age technology that is so sophisticated even we can’t handle it. But that’s your problem, isn’t it?

“So, the next time you complain about your phone service, why don’t you try using two Dixie cups with a string?

“We don’t care. We don’t have to. We’re the Phone Company.”

All of which was–and remains–hilarious. Except when you face such behavior in real-life with the phone company.

That’s exactly what happened to a man I’ll call Dave.

Dave had had DSL Internet service with AT&T for a year, and had been entirely satisfied with it. So when AT&T offered him Uverse service for less than what he had been paying, he signed up.

But the new service never worked properly.

Dave had been promised that he would get 25 MBPs a second–double his previous download speed.

Instead he got only 6 MBPs a second. He was also being repeatedly disconnected from the Internet.

Dave called AT&T to complain. The company sent a technician to inspect the connection.

The tech told him that the line he was using for DSL was not working with Uverse. He was told he needed to install a new line to solve the problem.

Seeking a second opinion, Dave asked AT&T to send out another technician.

This one said there was already an existing CAT 5 line in Dave’s apartment. He said that by connecting this line to the computer, the problem should be solved.

But after he connected the line, Dave could not watch videos on YouTube because a dot appeared in the middle of the screen.

Since Dave had a Mac, he sought advice at his nearby Apple store. Was there was anything wrong with the computer? he asked.

The Apple rep said the problem was that he wasn’t getting enough download speed.

Dave called AT&T again.

A tech said the problem lay with the modem: Send it back and we’ll send you another.

Dave sent back the modem and AT&T sent him a second.

Dave installed the modem but still found a big dot in the middle of the screen while watching YouTube videos.

A technician tried to resolve the problem from AT&T’s own facilities, but was not able to.

Dave called AT&T and said he was going to disconnect the service because it still wasn’t working.

Suddenly, the blunt truth finally emerged:

An AT&T rep told him that his geographical area was not yet supplied with fiber-optic cables that could provide high-speed Internet service. In six months, the company would probably have such lines set up in his location.

Dave said that in six months, if AT&T had fiber-optic cables installed in his area, he would call back and have service restored.

The rep told him to send back the modem and he would owe nothing.

And that’s when the real trouble started.

Dave soon got a bill from AT&T saying he owed more than $400 for Internet service. He called them back and asked why he had gotten this bill.

The AT&T rep said the bill was to cover the costs of sending over the technicians.

Dave replied that they hadn’t installed any new lines or corrected the problem. They had only checked the line.

AT&T said they would reduce the amount Dave owed to $260. This was to cover about two months’ service and the modem—to be paid one month in advance.

Dave said that he hadn’t gotten service that worked and he would pay the money only if they could get it working properly.

AT&T told Dave to return the modem and he would owe them nothing.

Dave mailed the modem to AT&T in November, 2011.

AT&T then sent Dave a letter saying he owed them $140.

He refused to pay it.

He got another bill that said AT&T was reducing it to $126.95 for Unverse Internet service.

Dave called AT&T and complained.

This time, an AT&T rep said it had been a “computer mistake” and that this would be corrected on his next bill; there would be no such charge.

Shortly afterward, Dave got another letter on February 15, still demanding the payment of $126.95 for Uverse service.

After getting a phone call from a collections agency, Dave asked me to intervene with AT&T on his behalf.

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WHEN THE KGB COMES CALLING

In Bureaucracy, History, Humor, Law Enforcement, Social commentary on April 24, 2013 at 12:00 am

A day after bombs ravaged the Boston Marathon, Russian President Vladimir Putin offered his country’s assistance in investigating this latest Islamic outrage.

Putin said in a condolences note published on the Kremlin’s website that the international community should unite to fight terrorism.

Vladimir Putin

Putin said Russia “would be ready to provide assistance” to U.S. authorities with the probe into the bombings at the Boston marathon.

Fortunately, the FBI, Bureau of Alcohol, Tobacco and Firearms (ATF) and Boston police were able, within a week, to identify and kill/arrest the two brothers responsible for killing three people and injuring about 180 more.

But suppose President Obama had taken Putin up on his offer?

Officially, the KGB (“Committee for State Security”) no longer exists.  It was abolished by then-Soviet President Mikhail Gorbachev following the agency’s unsuccessful coup against him in August, 1991.

But its legacy lives on in the renamed FSB (Federal Security Service).

The KGB was formed in 1954, the year after the death of Joseph Stalin, Russia’s 20th century version of Ivan the Terrible.  (Previously, the state secret police had been known, first, as the Cheka–“Extraordinary Commission”– and then as the NKVD.)

Regardless of its name, the agency relentlessly pursued its twin goals: Brutally repressing political oppression at home and spying on its enemies abroad.

Through the reins of Nikita Khrushchev, Leonid Brezhniev, Yuri Andropov, Constitin Chernenko and Mikhail Gorbachev, the KGB acted as “the sword and shield of Russia.”  Among its tens of thousands of members was Vladimir Putin.

Even the worst abuses of J. Edgar Hoover’s FBI pale in comparison to those of the KGB, which ran its own prisons, routinely tortured and murdered men and women, and conducted espionage abroad.

The agency remained impervious to control except by its Kremlin masters–who were the ones directing its worst atrocities.

So it’s intriguing to imagine how the KGB would have reacted to the bombings at the Boston Marathon.

Perhaps the best way to do this is to see the KGB–oops, FSB–through the eyes of its former victims: The ussians themselves.

Unable to protest the abuses of the all-powerful police, Russians–in secret, and only among their most-trusted friends and family members–struck back with humor of the blackest sort

  • Q. Why do the KGB operate in groups of three? A. One who can read, one who can write and one to keep an eye on the two intellectuals.
  • A KGB officer tells the next-of-kin that her father committed suicide.  Woman: How did he die?  KGB: Skull fracture.  Woman:  How did it happen?  KGB: He wouldn’t drink the poison.
  • A Russian teacher asks her class, “Who wrote ‘The Communist Manifesto’?”  A boy says, “I don’t know, but it wasn’t me.”  The teacher thinks he’s being flippant, so she sends him home.  The boy tells his father, who complains to a friend who’s a KGB agent.  “Don’t worry,” says the KGB man, “I’ll find out who really wrote it.”  The KGB agent drives to the home of the teacher’s apartment.  The teacher asks, “Why have you woken me up?”  The KGB officer says: “It wasn’t the boy.  His father has confessed.” 
  • A man owns a parrot–until one day it disappears.  The owner rushes to the nearest KGB office.  “Why come to us?  It’s none of our affair,” says the KGB official.  “I just wanted you to know,” says the man, “that if it turns up, I don’t happen to share its opinions.”
  • A KGB agent spots an old man reading a book and asks what it’s about. “I’m learning Hebrew,” says the man, “because it’s the language of Heaven.  When I die, I want to talk to God.”  The KGB man says, “But suppose when you die you go to Hell?”  The old man says: “I already know Russian.”
  • The Egyptian government announces that an unidentified mummy has been found, and asks the world’s best archaeologists to help solve the mystery.  In response, the Soviet Union sends its top archaeologist–accompanied by two KGB guards to ensure he doesn’t defect.  The three men enter the tomb and, three days later, emerge.  “It’s Ramses III,” says the archaeologist.  “How did you figure it out?” asks a reporter.  And one of the KGB guards says, “The bastard finally confessed.”
  • A man knocks at the door of his neighbor’s apartment, yelling: “Quick, get up, get dressed!”  From inside he can hear screams of fear.  “Don’t worry,” he says, “it’s nothing serious.  I’m not from the KGB.  I just wanted to tell you your flat is on fire.”
  • A Russian boy asks his father, “Will there still be a KGB when we achieve Full Communism?”  And his father replies: “No, by then people will have learned how to arrest themselves.”
  • A delegation comes to the Kremlin to visit Leonid Brezhniev.  When they leave, Brezhniev can’t find his  cigarette case.  He telephones the head of the KGB and says, “Find out of one of the delegates took my case.”  Later, Brezhniev finds it under a table.  He calls the KGB director and says, “I found my case.  You can let the delegates go.”  “It’s too late for that,” says the KGB director, adding: “Half the delegates admitted they took your case, and the other half died under questioning.”

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SCIENCE VS. SUPERSTITION

In Bureaucracy, History, Politics on April 22, 2013 at 12:01 am

Bureaucracies are not made up of robot-like machines. They are comprised of flesh-and-blood men and women.

That includes even the most important bureaucracies–such as those of the House, Senate and White House.

And as much as Americans like to believe their elected leaders always behave rationally and intelligently, they don’t. In fact, they can’t.

In a democracy, those who hold public office reflect the values of those who sent them there.

Consider the following:

On the eve of the 2012 Republican primaries in Alabama and Mississippi, a Public Policy Poll survey revealed a series of startling truths about the voters in those states.

Among the Republican voters of Alabama:

  • Only 26 percent believe in evolution.
  • Sixty percent don’t believe in it.
  • Thirteen percent aren’t sure about it.
  • Twenty-one percent still think interracial marriage should be illegal.
  • Twelve percent aren’t sure whether it should be.
  • Forty-five percent believe President Barack Obama is a Muslim.
  • Fourteen percent think he’s a Christian–although he’s always attended a Christian church.
    •Forty-one percent aren’t sure.

Among Republican voters in Mississippi:

  • Only 22 percent believe in evolution.
  • Eleven percent aren’t sure.
  • Fifty-four percent think interracial marriage should be legal.
  • Twenty-nine percent believe it shouldn’t be.
  • Seventeen percent aren’t sure.
  • Fifty-two percent think President Obama is a Muslim.
  • Only 12 percent think he’s a Christian.

These are among the voters who vilified a black, Harvard-educated, rationalist Obama–first as a Presidential candidate, and then as President.

And they aren’t going to change. It’s easier–and more comforting–to believe we are fallen angels instead of risen apes.

Just as it was easier for Germans in 1920s Germany to deny they had been defeated on the battlefields of World War 1.

It was far more satisfying to believe–and assert–that they had been “stabbed in the back” by Jews and “slackers” and Communists at home. Out of this denial of reality came the Final Solution.

Now, fast-forward to the 21st century.

The winter of 2011-2012 was the 4th warmest winter on record, behind 2000, 1999, and 1992. Winter temperatures have increased by about 1.7°F per century.

Despite ever-mounting evidence that global warming is indeed a reality, millions of right-wing voters refuse to accept it. The largest portion of these are concentrated in the South.

In April, 2010, America suffered its worst oil-spill disaster. For the next three months, 4.9 million barrels worth of crude oil poured into the Gulf of Mexico from a BP oil rig.

BP tried one oil-capping method after another–and the country feared that nothing might work. Those who had cheered on Sarah Palin in her chant of “Drill, baby, drill” during the 2008 Presidential race suddenly fell silent.

The second anniversary of America’s worst environmental disaster–April 20–is fast approaching.

And the country’s oil- and coal-producing conglomerates are flooding the airwaves with billions of dollars’ worth of lying propaganda.

“Clean coal” ads promise that America can meet its needs for energy and protect the environment. These ads never mention that the technologies for supposedly doing this are still in the experimental stage.

But most of the people watching these ads take them at face value. They want to believe they can have all the cheap gas they can get–and not feel guilty about destroying the world for their children.

Once again, millions of Americans–including those who live in the still-damaged Gulf of Mexico–are loudly demanding that President Obama “unleash America’s energy resources.”

President Obama is easily one of the best-educated men to occupy the White House. Like John F. Kennedy, he believes in rationalilty as a problem-solving tool.

But smarts at the top cannot make up for irrationality at the bottom.

During the 2008 Presidential race, Obama made a near-fatal mistake: He said that many Americans “cling to their guns or religion or antipathy to people who aren’t like them or anti-immigrant sentiment or anti-trade sentiment as a way to explain their frustrations.”

The fact that this was–and remains–absolutely true did not help Obama.  In fact, it threatened to cost him the election.

When an educated leader who believes in rationality must persuade a largely uneducated and irrational electorate, he must reshape his message accordingly.

That strategy must be the product of rational planning.  But the arguments aimed at such an audience must appeal to emotions rather than reason.

Republicans learned the lessons of emotion-driven politics decades ago.  Consider the words they routinely use to describe their political opponents:

Liberals…radicals…traitors…subversives…terrorists…socialists…communists.

In Mein Kampf–“My Struggle”–Adolf Hitler outlined his principles for the effective use of propaganda:

“…All effective propaganda must be confined to a few basic essentials and those must be expressed as far as possible in sterotyped forumulas.

“Those slogans should be persistently repeated until the very last individual has come to grasp the idea that has been put forward.”

Rationalistic politicians like Barack Obama believe they can attain their goals by appealing to the rationality of voters.  They forget–or ignore–the bitter truth that most people decide with their emotions, not with their intellect.

Until Obama and other Democrats learn this invaluable lesson–and start applying it–they will continue to lose to their Republican enemies.

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LET THE SUNSHINE IN

In History, Politics on April 17, 2013 at 12:02 am

President Barack Obama and Republican Presidential candidate Mitt Romney raised and spent millions of dollars for campaign ads.

And yet, when the 2012 Presidential race finally ended on November 6, its single most important video hadn’t been produced by an advertising agency.

It’s the infamous “47%” video of Romney speaking–for once, truthfully–at a private fundraiser:

“Well, there are 47% of the people who will vote for the President no matter what. All right? There are 47% who are with him. Who are dependent upon government. Who believe that–that they are victims. Who believe that government has a responsibility to care for them.

“Who believe that they’re entitled to healthcare, to food, to housing, to you name it. But that’s–it’s an entitlement.”

“…These are people who pay no income tax. 47% of Americans pay no income taxes. So our message of low taxes doesn’t connect. And he’ll be out there talking about tax cuts for the rich.”

A great deal of speculation has centered on: Who filmed it?

And in April, 2013, history repeated itself–with another Republican caught telling the ugly truth behind closed doors.

In this case, it was Kentucky United States Senator Mitch McConnell.  A microphone (probably stationed outside his Senate office) caught him discussing how to attack Ashley Judd’s mental health if the actress decided to challenge him in 2014.

“She’s clearly, this sounds extreme, but she is emotionally unbalanced,” a McConnell aide said. “I mean, it’s been documented.

“Jesse can go in chapter and verse from her autobiography about…she’s suffered some suicidal tendencies.  She was hospitalized for 42 days when she had a mental breakdown in the 90s.”

“I assume most of you have played the game Whac-A-Mole,” said McConnell.  “This is the Whac-A-Mole period of the campaign…when anybody sticks their head up, do them out.”

McConnell, the Senate Minority Leader, refused to answer reporters’ questions about whether an opponent’s mental health or religious beliefs are fair game in a political campaign.

Instead, he accused “the political left” of mounting “quite a Nixonian move.”  An ironic charge, considering that Nixon and McConnell rose to power within the same political party.

As in the case of the Mitt Romney videotape, the focus of the press has been on: Who recorded it?  But this totally misses the point.

It doesn’t matter who provides vital information.

What does matter is: Is that information accurate?

In Romney’s case, it opened a window into a world seldom-seen by voters: The world of big-league donors and their money-grubbing political solicitors.

In McConnell’s case, it cast light on the how entrenched politicians ruthlessly defend their turf.

It should be clear that money-grubbing politicians have two versions of campaign speaking: One for donors whose money they seek, and another for the public whose votes they seek.

Rich and greed-obsessed donors are too smart to be fobbed off with appeals to their fears and prejudices. They expect a tangible return for their support–namely:

  • Lower (preferably no) taxes
  • Freedom to pollute
  • Freedom to pay their employees the lowest possible wages
  • Freedom to treat their employees like serfs
  • Freedom to churn out shoddy or even dangerous goods

So what a candidate says in private, to his wealthy donors–or his campaign strategists–reflects what he really means and intends to do.

A similar frenzy of speculation centered on the identity of “Deep Throat”–the legendary source for Washington Post reporter Bob Woodward during the Watergate scandal. For decades, this proved a favorite guessing game for Washington reporters, politicians and government officials.

Bob Woodward and Carl Bernstein working on Watergate

In the end, “Deep Throat” turned out to be W. Mark Felt, assistant director of the FBI.

Commentators have endlessly debated his motives for leaking crucial Watergate evidence that ultimately ended  the corrupt Presidency of Richard Nixon.

And, in the end, despite all the theories, it didn’t matter.

Felt provided Washington Woodward with the evidence necessary to keep the Watergate investigations going–by both the Post and the FBI.

W. Mark Felt

Thus, the question making the rounds about the McConnell discussion shouldn’t be: Who taped it?

It should be: How can more private fundraisers and political strategy sessions be penetrated and recorded–so voters can learn the truth about those who would become our elected rulers?

Definitely, those who specialize in “opposition research” should be thinking hard about this.

Private investigators–who regularly unearth secrets others want to keep secret–might also take an interest in this line of work.

And news organizations should offer financial rewards to those who provide such secret information.

With the advent of billionaires trying to buy the Presidency, and the unwillingness of Congress and the Supreme Court to stop the flow of unsavory money into politics, this may be our only chance to preserve what is left of the Republic.

Anyone who’s ever turned on a light to find roaches scurrying quickly over a kitchen floor knows the truth of this.

Turn on the lights–and watch the roaches scurry away.

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A REALILSTIC WAY TO CURB GUN VIOLENCE

In Business, History, Law, Politics, Social commentary on April 12, 2013 at 12:00 am

The victims of the violence are black and white, rich and poor, young and old, famous and unknown. They are, most important of all, human beings whom other human beings loved and needed. No one – no matter where he lives or what he does – can be certain who will suffer from some senseless act of bloodshed. And yet it goes on and on.

–Robert F. Kennedy, April 4, 1968

Senator Robert F. Kennedy announcing the murder of Dr. Martin Luther King, Jr.

What should the surviving victims of gun-massacres do to seek redress?

And how can the relatives and friends of those who didn’t survive seek justice for those they loved?

Two things:

First, don’t count on politicians to support a ban on assault weapons.

Politicians–with rare exceptions–have only two goals:

  1. Get elected to office, and
  2. Stay in office.

And too many of them fear the economic and voting clout of the National Rifle Association (NRA) to risk its wrath.

On July 22–only two days after the Century 16 Theater slaughter in Aurora, Colorado–U.S. Senator Ron Johnson (R-Wis.) said: “The fact of the matter is there are 30-round magazines that are just common all over the place.

“You simply can’t keep these weapons out of the hands of sick, demented individuals who want to do harm.  And when you try and do it, you restrict our freedom.”

That presumably includes the freedom of would-be mass murderers to carry out their fantasies.

Second, those who survive such massacres–and the relatives and friends of those who don’t–should file wrongful death, class-action lawsuits against the NRA.

There is sound, legal precedent for this.

  • For decades, the American tobacco industry peddled death and disability to millions and reaped billions of dollars in profits.
  • The industry vigorously claimed there was no evidence that smoking caused cancer, heart disease, emphysema or any other ailment.

  • Tobacco companies spent billions on slick advertising campaigns to win new smokers and attack medical warnings about the dangers of smoking.
  • Tobacco companies spent millions to elect compliant politicians and block anti-smoking legislation.
  • From 1954 to 1994, over 800 private lawsuits were filed against tobacco companies in state courts. But only two plaintiffs prevailed, and both of those decisions were reversed on appeal.
  • In 1994, amidst great pessimism, Mississippi Attorney General Mike Moore filed a lawsuit against the tobacco industry.  But other states soon followed, ultimately growing to 46.
  • Their goal: To seek monetary, equitable and injunctive relief under various consumer-protection and anti-trust laws.
  • The theory underlying these lawsuits was: Cigarettes produced by the tobacco industry created health problems among the population, which badly strained the states’ public healthcare systems.
  • In 1998, the states settled their Medicaid lawsuits against the tobacco industry for recovery of their tobacco-related, health-care costs.  In return, they exempted the companies from private lawsuits for tobacco-related injuries.
  • The companies agreed to curtail or cease certain marketing practices.  They also agreed to pay, forever, annual payments to the states to compensate some of the medical costs for patients with smoking-related illnesses.

The parallels with the NRA are obvious:

  • For decades, the NRA has peddled deadly weapons to millions, reaped billions of dollars in profits and refused to admit the carnage those weapons have produced: “Guns don’t kill people.  People kill people.”  With guns.

  • The NRA has bitterly fought background checks on gun-buyers, in effect granting even criminals and the mentally ill the right to own arsenals of death-dealing weaponry.
  • The NRA has spent millions on slick advertising campaigns to win new members and frighten them into buying guns.

  • The NRA has spent millions on political contributions to block gun-control legislation.
  • The NRA has spent millions attacking political candidates and elected officials who warned about the dangers of unrestricted access to assault and/or concealed weapons.

  • The NRA has spent millions pushing “Stand Your Ground” laws in more than half the states, which potentially give every citizen a “license to kill.”
  • The NRA receives millions of dollars from online sales of ammunition, high-capacity ammunition magazines, and other accessories through its point-of-sale Round-Up Program–thus directly profiting by selling a product that kills about 30,288 people a year.

  • Firearms made indiscriminately available through NRA lobbying have filled hospitals–such as those in Aurora–with casualties, and have thus badly strained the states’ public healthcare systems.

It will take a series of highly expensive and well-publicized lawsuits to significantly weaken the NRA, financially and politically.

The first ones will have to be brought by the surviving victims of gun violence–and by the friends and families of those who did not survive it.  Only they will have the courage and motivation to take such a risk.

As with the cases first brought against tobacco companies, there will be losses.  And the NRA will rejoice with each one.

But, in time, state Attorneys General will see the clear parallels between lawsuits filed against those who peddle death by cigarette and those who peddle death by armor-piercing bullet.

And then the NRA–like the tobacco industry–will face an adversary wealthy enough to stand up for the rights of the gun industry’s own victims.

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LOVE VS. FEAR

In History, Politics on April 11, 2013 at 12:02 am

Dick Cheney left office as co-President of the United States on January 20, 2009.  During the last four years, he has had time to write his memoirs and reflect on the legacies of the George W. Bush Presidency.

His book, In My Time, was published in 2012.  And, in March, Cheney appeared in the Showtime-produced documentary, “The World According to Dick Cheney.”

Dick Cheney

Throughout the program, Cheney showed no interest in introspection.

“I don’t go around thinking, ‘Gee, I wish we’d done this, or I wish I’d done that,'” said Cheney.  “The world is as you find it, and you’ve got to deal with that….You don’t get do-overs.

“I did what I did, and it’s all part of the public record and I feel very good about it.  If I had it to do over again, I’d do it in a minute.”

When the interviewer, R.J. Cutler, raised how the administration altered privacy rights, tortured detainees and pushed for an unnecessary war in Iraq, Cheney replied:

“Tell me what terrorist acts you would let go forward because you didn’t want to be a mean and nasty fella?”

Perhaps the most telling moment came when Cheney outlined his overall views on Realpolitick:

“Are you going to trade the lives of a number of people because you want to preserve your honor?” asked Cheney.  “This was a wartime situation and it was more important to be successful than it was to be loved.”

Perhaps Cheney was thinking of Niccolo Machiavelli’s famous quote about love versus fear in The Prince, his primer on how to attain political power:

From this arises the question whether it is better to be loved than feared, or feared more than loved.  The reply is, that one ought to be both feared and loved, but as it is difficult for the two to go together, it is much safer to be feared than loved. 

For it may be said of men in general that they are ungrateful, voluble, dissemblers, anxious to avoid danger and covetous of gain; as long as you benefit them, they are entirely yours: they offer you their blood, their goods, their life and their children, when the necessity is remote, but when it approaches, they revolt….

Niccolo Machiavelli

And men have less scruple in offending one who makes himself loved than one who makes himself feared; for love is held by a chain of obligations which, men being selfish, is broken whenever it serves their purpose; but fear is maintained by a dread of punishment which never fails.

Cheney appears to belileve that it’s better to be feared than loved.

In that, he has plenty of company among his fellow politicians–in the United States and elsewhere.  But there is more to Machiavelli’s teaching, and this is usually overlooked–as it most certainly was by Cheney:

Still, a prince should make himself feared in such a way that if he does not gain love, he at any rate avoids hatred: for fear and the absence of hatred may well go together, and will always be attained by one who abstains from interfering with the property of his citizens and subjects or with their women. 

If Cheney considers himself a student of Machiavelli, then he utterly ignored this last offering of cautionary advice.

By authorizing the use of torture, the administration made itself–in the eyes of its Western European allies as well as its Islamic enemies–an epicenter of evil.  “Guantanamo”–the Marine base in Cuba that had been largely forgotten over the decades–became a synonym for Auschwitz.

And after photographs emerged of the tortures and humiliataions of detainees at Abu Garib Prison in Iraq, the United States sank even lower in the world’s estimation.

Among the human rights violations committed upon prisoners held by U.S. Army military police and assorted CIA agents:

  • physical abuse
  • psychological abuse
  • torture
  • rape
  • sodomy
  • homicide.

Of the ultimate legacy of George W. Bush and Dick Cheney, historian Nigel Hamilton wrote in his 2010 book, American Caesars: Lives of the Presidents from Franklin D. Roosevelt to George W. Bush:

“…arguably the worst of all the American Caesars, who willfully and recklessly destroyed so much of the moral basis of American leadership in the modern world.”

Joseph Stalin once famously asked: “How many divisions does the Pope have?”  Stalin died in 1953.  Had he lived on into the 1980s, he would have found out.

It was then that Pope John Paul II showed the power of an aroused spirituality.

John Paul II

When the Soviet Union seemed about to invade his native Poland as it had Hungary and Czechoslavakia, the Pope reportedly sent the Kremlin a message: He would fly to Warsaw and place himself directly in the line of fire.

The Soviets never dared launch their planned invasion.

It is a lesson utterly lost on the likes of men like Dick Cheney.

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CORPORATIONS ARE GREEDY PEOPLE, TOO

In Bureaucracy, Business, Law, Politics, Social commentary on April 10, 2013 at 12:02 am

“How many men ever went to a barbecue and would let one man take off the table what’s intended for nine-tenths of the people to eat? The only way you’ll ever be able to feed the balance of the people is to make that man come back and bring back some of that grub that he ain’t got no business with!”
– Louisiana Senator Huey P. Long, 1934

Campaigning for the Presidency, Mitt Romney was speaking to a crowd of hundreds at the Iowa State Fair. He was being pressed about raising taxes to help cover entitlement spending. Suddenly, a heckler suggested raising corporate tax rates.

Romney responded: “Corporations are people, my friend. Of course they are. Everything corporations earn ultimately goes to the people. Where do you think it goes? Whose pockets? Whose pockets? People’s pockets. Human beings, my friend.”

The line earned him a sustained round of applause from the crowd.

If it’s true that corporations are people, then they are exceptionally greedy and selfish people.

A December, 2011 report by Public Campaign, highlighting corporate abuses of the tax laws, makes this all too clear.

Public Campaign is a national nonpartisan organization dedicated to reforming campaign finance laws and holding elected officials accountable.

Summarizing its conclusions, the report’s author writes:

“Amidst a growing federal deficit and widespread economic insecurity for most Americans, some of the largest corporations in the country have avoided paying their fair share in taxes while spending millions to lobby Congress and influence elections.”

Its key findings:

  • The thirty big corporations analyzed in this report paid more to lobby Congress than they paid in federal income taxes between 2008 and 2010, despite being profitable.
  • Despite making combined profits totaling $164 billion in that three-year period, the 30 companies combined received tax rebates totaling nearly $11 billion.
  • Altogether, these companies spent nearly half a billion dollars ($476 million) over three years to lobby Congress. That’s about $400,000 each day, including weekends.
  • In the three-year period beginning in 2009 through most of 2011, these large firms spent over $22 million altogether on federal campaigns.
  • These corporations have also spent lavishly on compensatng their top executives ($706 million altogether in 2010).

Among those corporations whose tax-dodging and influence-buying were analyzed:

  • General Electric
  • Verizon
  • PG&E
  • Wells Fargo
  • Duke Energy
  • Boeing
  • Consolidated Edison
  • DuPont
  • Honeywell International
  • Mattel
  • Corning
  • FedEx
  • Tenet Healthcare
  • Wisconsin Energy
  • Con-way

The report bluntly cites the growing disparity between the relatively few rich and the vast majority of poor and middle-class citizens:

“Over the past few months, a growing protest movement has shifted the debate about economic inequality in this country.

“The American people wonder why members of Congress suggest cuts to Medicare and Social Security but won’t require millionaires to pay their fair share in taxes.

“They want to know why they are struggling to find jobs and put food on the the table while the country’s largest corporations get tax breaks and sweetheart deals, then use that extra cash to pay bloated bonuses to CEOs or ship jobs overseas.

“….At a time when millions of Americans are still unemployed and millions more make tough choices to get by, these companies are enriching their top executives and spending millions of dollars on Washington lobbyists to stave off higher taxes or regulations.”

Assessing the results of corporate tax-dodging, the report states:

  • Using various tax dodging techniques, including stashing profits in overseas tax havens and tax loopholes, 29 out of 30 companies featured in this study succeeded in paying no federal income taxes from 2008 through 2010.
  • These 29 companies received tax rebates over those three years, ranging from $4 million for Corning to nearly $5 billion for General Electric and totally nearly $11 billion altogether.
  • The only corporation that paid taxes in that three-year period, FedEx, paid a three-year tax rate of 1%, far less than the statutory rate of 35%.

The report bluntly notes the hypocrisy of corporate executives who call themselves “job creators” while enriching themselves by laying off thousands of employees:

“Another area where these corporations have decided to spend lavishly is compensation for their top executives ($706 million altogether in 2010).

“Executives doing particularly well work for General Electric ($76 million in total compensation in 2010), Honeywell International ($54 million), and Wells Fargo ($50 million).

“Executives who have seen the greatest increase work for DuPont (188% increase), Wells Fargo (180% increase) and Verizon (167% increase).

Despite being profitable, some of these corporations have actually laid off workers.

Since 2008, seven of the corporations have reported laying off American workers. The worst offenders are Verizon, which laid off 21,308 workers, and Boeing, which fired 14,862 employees.

Insisting that “corporations are people” wins applause from the wealthiest 1% and their Right-wing supporters. But it does nothing to better the lives of the poor and middle-class.

If the nation is to avoid economic and moral bankruptcy, Americans must demand that powerful corporations be held accountable–and punished harshly when they behave irresponsibly.

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“BEST-LOOKING” ATTORNEY GENERAL IS BIGGEST LAWBREAKER

In Bureaucracy, Law, Law Enforcement, Politics on April 9, 2013 at 12:03 am

On April 4, President Barack Obama unintentionally created a stir during a Democratic National Committee fundraising lunch in Atherton, California.

Referring to California Attorney General Kamala Harris, he said:

“You have to be careful to, first of all, say she is brilliant and she is dedicated and she is tough, and she is exactly what you’d want in anybody who is administering the law and making sure that everybody is getting a fair shake.  She also happens to be by far the best-looking attorney general in the country.”

Kamala Harris

It was a compliment that was immediately interpreted–by some–as a sexist insult.

According to the Politically Correct crowd, even complimentary comments about a female politician’s physical appearance can diminish her accomplishments.

“It’s even more so when the person–like Kamala Harris–is holding a traditionally-male position like attorney general, the top law enforcement officer in the state,” said Debbie Walsh, director of the Center for American Women and Politics at Rutgers University.

“That’s just what Obama did by including a comment about her appearance,” Walsh said. “I doubt if he’d say that about a male attorney general.”

According to White House press secretary Jay Carney, Obama called Harris that same evening evening to apologize for his comments.

“He fully recognizes the challenges women continue to face in the workplace and that they should not be judged based on appearance,” Carney said the next day. “They’re old friends. He certainly regretted that [his comments] caused a distraction.”

And Harris reportedly accepted Obama’s apology.

“The Attorney General and the President have been friends for many years,” Harris spokesman Gil Duran said in an April 5 statement. “They had a great conversation yesterday and she strongly supports him.”

If, in fact, Harris was offended by Obama’s compliment, she has a very thin skin indeed.

She could have been far more offended had her Republican opponent for Attorney General dared to tell the truth about her.

Steve Cooley, running against Harris in 2010, had a serious issue to raise against her.  But he didn’t have the guts to do it.

From 2004 to 2011, Harris had served as District Attorney for San Francisco.  In total defiance of the law, she set up a secret unit to keep even convicted illegal aliens out of prison.

Click here: San Francisco D.A.’s program trained illegal immigrants for jobs they couldn’t legally hold – Los Angeles Times

Her program, called Back on Track, trained them for jobs they could not legally hold.

This was a flagrant violation of Federal immigration law.

One such alumnus was Alexander Izaguirre, an illegal alien who had pled guilty to selling cocaine.  Four months later, in July, 2008, he assaulted Amanda Kiefer, a legal San Francisco resident.

Snatching her purse, he jumped into an SUV, then tried to run Kiefer down.  Terrified, she leaped onto the hood and saw Izaguirre and a driver laughing.

The driver slammed on the brakes, sending Kiefer flying onto the pavement and fracturing her skull.

The program, Back on Track, became a centerpiece of Harris’ campaign for state Attorney General.

Until she was questioned by the Los Angeles Times about the Izaguirre case, Harris had never publicly admitted that the program included illegal aliens.

Harris claimed she first learned that illegal aliens were training for jobs only after Izaguirre was arrested for the Kiefer assault.

Harris said it was a “flaw in the design” of the program to let illegal aliens into the program.  “I believe we fixed it,” she told the Times.

Harris never released statistics on how many illegal aliens were included since the program started in 2005.

She said that after Izaguirre’s arrest she never asked–or learned–how many illegal aliens were in Back on Track.

When Harris learned that illegal aliens were enrolled, she allowed those who were following the rules to finish the program and have their criminal records expunged.

It is not the duty of local law enforcement, she said, to enforce Federal immigration laws.

So much for her oath to faithfully defend the Constitution of the United States and that of the state of California “against all enemies, foreign and domestic.”

From 2005 to 2009, 113 admitted drug dealers graduated from Back on Track.  Another 99 were kicked off the program for failing to meet the requirements.  They were sentenced under their guilty plea, the D.A.’s office claimed.

Harris told the Times that graduates of Back on Track were less likely than other offenders to commit crimes again.  But her spokeswoman refused to offer detailed statistics to back this up.

When Harris became San Francisco District Attorney, she vowed she would “never charge the death penalty.”  Her opposition to capital punishment would be better-suited to a public defender.

Meanwhile, Amanda Kiefer left California.  Interviewed by the Times, she said she could not understand why San Francisco police and prosecutors would allow convicted illegal aliens back onto the streets.

“If they’re committing crimes,” she said, “I think there’s something wrong that they’re not being deported.”

It’s a sentiment that law-abiding Americans agree with. And it should go double for those who are charged with enforcing the law.

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A NEW APPROACH TO GANGBUSTING: PART TWO (END)

In Bureaucracy, Law, Law Enforcement, Politics, Social commentary on April 4, 2013 at 12:01 am

There is a phrase that’s well-known south of the border: “Pan, o palo.”  Or, in English: “Bread or  stick.”

And this, in turn, comes down to: Behave well and you’ll get this nice reward.  Behave badly and you’ll get your head beaten in.

In my last column I discussed the need for brandishing the stick when dealing with powerful street gangs such as the Aryan Brotherhood.

It’s the Brotherhood that’s suspected of being responsible for murdering two Texas prosecutors since February.

In this column I want to discuss creatively using the carrot to at least partially control gang violence.

It’s essential to remember the following:

  • Some 33,000 violent street gangs, motorcycle gangs, and prison gangs with about 1.4 million members are criminally active in the U.S. today.
  • Gangs are responsible for an average of 48 percent of violent crime in most jurisdictions and up to 90%  in several others.
  • Many are sophisticated and well organized; all use violence to control neighborhoods and boost their illegal money-making activities, which include robbery, drug- and gun-trafficking, fraud, extortion, and prostitution rings.

These gangs aren’t going to disappear, no matter how many of their members die or wind up in prison.

For decades, the rhetoric of the Cold War has carried over into the debate over policing.

“Hawks” on the Right have demanded a “hard” approach to law enforcement, emphasizing punishment.  “Doves” on the Left have pursued a “soft” line, stressing social programs and rehabilitation.

But it isn’t enough to be “hard” or “soft” in pursuing the goal of a safe, law-abiding society.  It’s necessary to be “smart” above all.

If you can’t eradicate evil, then you should try to direct at least some of its elements into a safer path.  Thus:

  • Each state should invite its resident gang members to take part in a series of competition for the title of “State Gang Champion.”
  • These would be modeled on competitions now existing within the National Football League–a series of playoffs to determine which two gangs will duke it out in the “Super Rumble.”

vs.

  • These competitions would be completely voluntary, thus eliminating any charges of State coersion.
  • They would be modeled on the country’s current mania for “Ultimate Warrior” contests for kickboxers and bare-kunckled fighters.
  • Contestants–as many as a score or more from at least two opposing gangs–would meet in a football-sized arena.

A modern-day Coliseum

  • No firearms would be allowed.
  • Contestants could otherwise arm themselves with whatever weapons they desired–such as baseball bats, swords, axes, spears or chains.
  • Everyone who agreed to participate would automatically be granted immunity for whatever carnage they inflicted.
  • The object of these contests would be to officially determine which State gang was the “baddest” for the year.
  • Tickets could be purchased by fans looking for an afternoon’s festival of gore.
  • Television networks could–and no doubt would–vie for rights to film the events, just as they now do for “pay-for-view” wrestling or boxing matches.

But would hard-core gangs even consider participating in such a series of contests?

Yes–most gangs would want to do so.  Here’s why:

  1. They would be able to eliminate members of rival gangs without risk of prosecution and imprisonment.
  2. They would be able to gauge–through the heat of combat–the toughness of their own associates.
  3. They would gain at least temporary stardom–just as successful gladiators did under the Roman Empire.
  4. The winning gang would gain official status as “The Baddest” gang in the State.

On the last point: Napoleon Bonaparte created the Order of the Legion of Honor, distributed 15,000 crosses to his soldiers and called his troops the “Grand Army.”  When someone criticized him for giving “toys” to his war-hardened veterans, Napoleon replied: “Men are ruled by toys.”

And for the State there would be gains as well:

  1. These contests would literally eliminate a great many gang members who cannot be removed any other way.
  2. Police and prosecutors could concentrate their limited resources on gangs that refused to participate or were deemed to pose a threat.
  3. Millions of dollars in State revenues would be generated through ticket sales and the buying of pay-per-view rights.

Admittedly, many law-abiding citizens would be repulsed by the carnage that would result from implemting this proposal.   But these are generally the people who disdain boxing or wrestling contests anyway.

But given our increasingly jaded and violence-prone society, most of them would eventually tolerate it as an effective way to simultaneously raise badly-needed tax revenues and reduce the size of criminal gangs.

Republican politicians would find this an especially attractive proposal, since it adheres to the two concepts dear to the hearts of all Right-wingers: Killing people and making money.

In short: With sufficient creativity and ruthlessness, it should be possible to reclaim control of our streets from the evils of gang violence.