bureaucracybusters

Bureaucracybuster's Blog

  • Home
  • Top 12 Busting Rules
  • About Steffen White

Posts Tagged ‘THE PRINCE’

2016 PRESIDENTIAL CAMPAIGN, ABC NEWS, ADOLF HITLER, ALTERNET, AMERICABLOG, AP, BABY BOOMER RESISTANCE, BARACK OBAMA, BBC, BERNIE SANDERS, BLOOMBERG NEWS, BUZZFEED, CBS NEWS, CNN, CROOKS AND LIARS, D-DAY, DAILY KOZ, DAVID BROOKS, DEMOCRATIC PARTY, DONALD TRUMP, ELIZABETH WARREN, FACEBOOK, FIVETHIRTYEIGHT, HARPER’S MAGAZINE, HILLARY CLINTON, HUFFINGTON POST, JOSEPH MCCARTHY, LIBERALS, MARCO RUBIO, MARK SHIELDS, MEDIA MATTERS, MOTHER JONES, MOVEON, MSNBC, NBC NEWS, NEW REPUBLIC, NEWSDAY, NEWSWEEK, NEWT GINGRICH, NOCCOLO MACHIAVELLI, NPR, PBS NEWSHOUR, POLITICO, POLITICUSUSA, RAND PAUL, RAW STORY, REPUBLICAN PARTY, REPUBLICANS, REUTERS, SALON, SEATTLE TIMES, SLANDER, SLATE, STALINGRAD, TALKING POINTS MEMO, TED CRUZ, THE ATLANTIC, THE CHICAGO SUN-TIMES, THE CHICAGO TRIBUNE, THE DAILY BEAST, THE DAILY BLOG, THE GUARDIAN, THE HILL, THE HUFFINGTON POST, THE LOS ANGELES TIMES, THE NATION, THE NEW REPUBLIC, THE NEW YORK TIMES, THE NEW YORKER, THE PRINCE, THE VILLAGE VOICE, THE WASHINGTON POST, THINKPROGRESS, TIME, TRUTHDIG, TRUTHOUT, TWITTER, TWO POLITICAL JUNKIES, U.S. NEWS & WORLD REPORT, UP, UPI, USA TODAY

WORDS FOR TYRANTS–AND LIBERATORS: PART TWO (END)

In Bureaucracy, History, Politics, Social commentary on July 18, 2017 at 12:22 am

On the May 27, 2016 edition of the PBS Newshour, syndicated columnist Mark Shields noted the ability of Elizabeth Warren to rattle Republican Presidential candidate Donald Trump:

“Elizabeth Warren gets under Donald Trunp’s skin. And I think she’s been the most effective adversary. I think she’s done more to unite the Democratic party than either Hillary Clinton or Bernie Sanders.

“I mean, she obviously–he can’t stay away from her. He is tweeting about her.”

Donald Trump

And syndicated New York Times Columnist David Brooks said on the same program the Democrats faced two choices in combating Trump:

“And so the tactics…is either you do what Elizabeth Warren has done, like full-bore negativity, that kind of [get] under the skin, or try to ridicule him and use humor. Humor is not Hillary Clinton’s strongest point.”  

But sharp-edged humor clearly works for Warren.  

A May 12, 2016 story on CNN—“Elizabeth Warren Gives Trump a Dose of His Own Medicine on Twitter”—notes:  

“In the past week the Massachusetts Democrat has refined an aggressive anti-Trump message through a series of so-called tweetstorms. 

“Whenever Trump criticizes her, Warren fires right back at him, sometimes twice as hard.”  

Warren’s tweets, according to the article, appeared to have two goals:

  1. Challenge Trump on social media, which he had so far dominated; and
  2. Use attention-catching words like “bully” and “loser.”  

Among her tweets:

  • “But here’s the thing. You can beat a bully—not by tucking tail and running, but by holding your ground.” 
  • “You care so much about struggling American workers, @realDonaldTrump, that you want to abolish the federal minimum wage?”
  • “@realDonaldTrump: Your policies are dangerous. Your words are reckless. Your record is embarrassing. And your free ride is over.”

Nor did Warren restrict herself to battling Trump on Twitter.

Elizabeth Warren--Official 113th Congressional Portrait--.jpg

Elizabeth Warren

On May 24, 2016, Warren unleashed perhaps her most devastating attack on Trump at an event hosted by the Center for Popular Democracy:

“Just yesterday, it came out that Donald Trump had said back in 2007 that he was ‘excited’ for the real estate market to crash because, quote, ‘I’ve always made more money in bad markets than in good markets.’

“That’s right. The rest of us were horrified by the 2008 financial crisis, by what happened to the millions of families…that were forced out of their homes.  

“But Donald Trump was drooling over the idea of a housing meltdown—because it meant he could buy up a bunch more property on the cheap….

“What kind of a man does that? I’ll tell you exactly what kind—a man who cares about no one but himself. A small, insecure moneygrubber who doesn’t care who gets hurt, so long as he makes some money off it….”

As a whole, Democrats have shown themselves indifferent to or ignorant of the power of effective language.

Many of them—such as former President Barack Obama—take the view: “I’m not going to get into the gutter like my opponents.” Thus, they take the “high ground” while their sworn Republican enemies undermine them via “smear and fear” tactics. 

As far back as the early 1950s, slander-hurling Wisconsin U.S. Senator Joseph R. McCarthy demonstrated the effectiveness of such tactics. Wrote Pulitzer-Prize winning author David Halberstam, in his monumental study of the origins of the Vietnam War, The Best and the Brightest:

“But if they did not actually stick, and they did not, [McCarthy’s] charges had an equally damaging effect: They poisoned. Where there was smoke, there must be fire. He wouldn’t be saying these things [voters reasoned] unless there was something to it.” 

Tyrants are conspicuously vulnerable to ridicule, yet, here, too, Democrats have proven unable or unwilling to make use of this powerful weapon. 

Donald Trump, for example, has labeled established news media as “fake news.” Yet despite his repeated assaults on the press, judiciary and Intelligence agencies such as the CIA and FBI, not one Democrat has dared to label him a “fake President.” 

Similarly, while he has branded Hillary Clinton “Crooked Hillary,” no Democrat—despite Trump’s well-established admiration for Russian dictator Vladimir Putin—has dared to call him “Red Donald,” “Putin’s Poodle” or “Commissar-in-Chief.”   

Nor to charge him with using dictatorial methods via the damning barb: “TrumPutin.”

Nor, in this YouTube-obsessed age, have Democrats assailed Trump with a ridiculing video. In the hands of a creative writer, “Springtime for Hitler,” the signature tune of the hit play and movie, The Producers, could become “Springtime for Trumpland.” 

And Democrats could attack the Trump administration’s secretive ties with Russian oligarchs and Intelligence agents by turning the Muppet Song, “The Rainbow Connection,” into “The Russian Connection.” 

A possible stanza could go: 

Abraham Lincoln is watching and asking:
“How much more slime must there be?”
What’s so amazing is we just sit gazing
While traitors destroy liberty.

Someday we’ll find it
The Russian Connection—
The bribers, the traitors, you’ll see.

If Democrats continue to fight Waffen-SS tactics with those of a Shirley Temple, they will continue to decline in influence as a political party. Their only hope lies in combating the Heinz Guderians of the Republican Party with the full-force tactics of a George S. Patton.

Share this:

  • Share on LinkedIn (Opens in new window) LinkedIn
  • Share on Facebook (Opens in new window) Facebook
  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
Like Loading...
▶ Comment

2016 PRESIDENTIAL CAMPAIGN, ABC NEWS, ADOLF HITLER, ALTERNET, AMERICABLOG, AP, BABY BOOMER RESISTANCE, BARACK OBAMA, BBC, BERNIE SANDERS, BLOOMBERG NEWS, BUZZFEED, CBS NEWS, CNN, CROOKS AND LIARS, D-DAY, DAILY KOZ, DAVID BROOKS, DEMOCRATIC PARTY, DONALD TRUMP, ELIZABETH WARREN, FACEBOOK, FIVETHIRTYEIGHT, HARPER’S MAGAZINE, HILLARY CLINTON, HUFFINGTON POST, JOSEPH MCCARTHY, LIBERALS, MARCO RUBIO, MARK SHIELDS, MEDIA MATTERS, MOTHER JONES, MOVEON, MSNBC, NBC NEWS, NEW REPUBLIC, NEWSDAY, NEWSWEEK, NEWT GINGRICH, NOCCOLO MACHIAVELLI, NPR, PBS NEWSHOUR, POLITICO, POLITICUSUSA, RAND PAUL, RAW STORY, REPUBLICAN PARTY, REPUBLICANS, REUTERS, SALON, SEATTLE TIMES, SLANDER, SLATE, STALINGRAD, TALKING POINTS MEMO, TED CRUZ, THE ATLANTIC, THE CHICAGO SUN-TIMES, THE CHICAGO TRIBUNE, THE DAILY BEAST, THE DAILY BLOG, THE GUARDIAN, THE HILL, THE HUFFINGTON POST, THE LOS ANGELES TIMES, THE NATION, THE NEW REPUBLIC, THE NEW YORK TIMES, THE NEW YORKER, THE PRINCE, THE VILLAGE VOICE, THE WASHINGTON POST, THINKPROGRESS, TIME, TRUTHDIG, TRUTHOUT, TWITTER, TWO POLITICAL JUNKIES, U.S. NEWS & WORLD REPORT, UP, UPI, USA TODAY

WORDS FOR TYRANTS–AND LIBERATORS: PART ONE (OF TWO)

In Bureaucracy, History, Politics, Social commentary on July 17, 2017 at 12:41 am

Syndicated columnist Mark Shields and New York Times columnist David Brooks appear every Friday on the PBS Newshour to review the week’s major political events.

On May 27, 2016, Shields—a liberal, and Brooks, a conservative—came to some disturbingly similar conclusions about the character of Republican Presidential front-runner Donald Trump.  

With the business magnate having won the 2016 Republican Presidential nomination, both columnists appeared increasingly dismayed. 

Shields and Brooks on Trump's focus on immigration, midterm closing  arguments - YouTubeRelated image

David Brooks and Mark Shields

MARK SHIELDS: “Donald Trump gratuitously slandered Ted Cruz’s wife. He libeled Ted Cruz’s father for being potentially part of Lee Harvey Oswald’s assassination of the president of the United States, suggesting that he was somehow a fellow traveler in that.  

“This is a libel. You don’t get over it….  

“…I think this man may be addicted to the roar of the grease paint and the sound of the crowd, or however it goes, smell of the crowd.”

Related image

Donald Trump

Ironically, Rand Paul, Republican U.S. Senator from Kentucky, had reached a similar conclusion about Trump:  

“I think there is a sophomore quality that is entertaining with Mr. Trump, but I am worried. I’m very concerned of having him in charge of his nuclear weapons because his visceral response to attack people on their appearance—short, tall, fat, ugly—my goodness that happened in junior high.”

DAVID BROOKS: “Trump, for all his moral flaws, is a marketing genius. And you look at what he does. He just picks a word and he attaches it to a person. Little Marco [Rubio], Lyin’ Ted [Cruz], Crooked Hillary [Clinton].

“And that’s a word.  And that’s how marketing works. It’s a simple, blunt message, but it gets under.

“It sticks, and it diminishes. And so it has been super effective for him, because he knows how to do that.  And she [Hillary Clinton] just comes with, ‘Oh, he’s divisive.’

“These are words that are not exciting people. And her campaign style has gotten, if anything…a little more stagnant and more flat.” 

Hillary Clinton wasn’t the only Presidential candidate who proved unable to cope with Trump’s gift for insult.  His targets—and insults—included:

  • Former Texas Governor Rick Perry: “Wears glasses to seem smart.”
  • Former Florida Governor Jeb Bush: “Low Energy Jeb.” 
  • Vermont U.S. Senator Bernie Sanders: “Crazy Bernie.” 
  • Ohio Governor John Kasich: “Mathematically dead and totally desperate.”

How did American politics reach this state of affairs?  

In 1996, Newt Gingrich, then Republican Speaker of the House of Representatives, wrote a memo that encouraged Republicans to “speak like Newt.”

Entitled “Language: A Key Mechanism of Control,” it urged Republicans to attack Democrats with such words as “corrupt,” “selfish,” “destructive,” “hypocrisy,” “liberal,” “sick,” and “traitors.”

Newt Gingrich

Even worse, Gingrich encouraged the news media to disseminate such accusations.  Among his suggestions:

  • “Fights make news.”
  • Create a “shield issue” to deflect criticism: “A shield issue is, just, you know, your opponent is going to attack you as lacking compassion. You better…show up in the local paper holding a baby in the neonatal center.”

In the memo, Gingrich advised:

“….In the video “We are a Majority,” Language is listed as a key mechanism of control used by a majority party, along with Agenda, Rules, Attitude and Learning. 

“As the tapes have been used in training sessions across the country and mailed to candidates we have heard a plaintive plea: ‘I wish I could speak like Newt.’

“That takes years of practice. But, we believe that you could have a significant impact on your campaign and the way you communicate if we help a little. That is why we have created this list of words and phrases….

“This list is prepared so that you might have a directory of words to use in writing literature and mail, in preparing speeches, and in producing electronic media.

“The words and phrases are powerful. Read them. Memorize as many as possible. And remember that like any tool, these words will not help if they are not used.”

Here is the list of words Gingrich urged his followers to use in describing “the opponent, their record, proposals and their party”:

  • abuse of power
  • anti- (issue): flag, family, child, jobs
  • betray
  • bizarre
  • bosses
  • bureaucracy
  • cheat
  • coercion
  • “compassion” is not enough
  • collapse(ing)
  • consequences
  • corrupt
  • corruption
  • criminal rights
  • crisis
  • cynicism
  • decay
  • deeper
  • destroy
  • destructive
  • devour
  • disgrace
  • endanger
  • excuses
  • failure (fail)
  • greed
  • hypocrisy
  • ideological
  • impose
  • incompetent
  • insecure
  • insensitive
  • intolerant
  • liberal
  • lie
  • limit(s)
  • machine
  • mandate(s)
  • obsolete
  • pathetic
  • patronage
  • permissive attitude
  • pessimistic
  • punish (poor …)
  • radical
  • red tape
  • self-serving
  • selfish
  • sensationalists
  • shallow
  • shame
  • sick
  • spend(ing)
  • stagnation
  • status quo
  • steal
  • taxes
  • they/them
  • threaten
  • traitors
  • unionized
  • urgent (cy)
  • waste
  • welfare

Yes, speaking like Newt—or Adolf Hitler or Joseph McCarthy—“takes years of practice.”  

And to the dismay of both Republicans and Democrats, Donald Trump has learned his lessons well.

Only one opponent—who was not a Presidential candidate—managed to stand up to Trump: Massachusetts U.S. Senator Elizabeth Warren. 

On the May 27, 2016 edition of the PBS Newshour, syndicated columnist Mark Shields noted the ability of Elizabeth Warren to rattle Trump:

“Elizabeth Warren gets under Donald Trump’s skin.  And I think she’s been the most effective adversary. I think she’s done more to unite the Democratic party than either Hillary Clinton or Bernie Sanders.”

Share this:

  • Share on LinkedIn (Opens in new window) LinkedIn
  • Share on Facebook (Opens in new window) Facebook
  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
Like Loading...
▶ Comment

ABC NEWS, ALTERNET, AP, BBC, BUZZFEED, CBS NEWS, CNN, COMMODUS, DAILY KOS, DONALD TRUMP, FACEBOOK, MIKA BRZEZINSKI, MORNING JOE, MOTHER JONES, MOVEON, NBC NEWS, NEWSWEEK, NICCOLO MACHIAVELLI, NPR, POLITICO, QATER, RAW STORY, REPORTERS COMMITTEE FOR FREEDOM OF THE PRESS, REUTERS, REX TILLERSON, SALON, SARAH HUCKABEE SANDERS, SAUDI ARABIA, SEATTLE TIMES, SLATE, THE ATLANTIC, THE CHICAGO SUN-TIMES, THE CHICAGO TRIBUNE, THE DAILY BEAST, THE GUARDIAN, THE HILL, THE HUFFINGTON POST, THE LOS ANGELES TIMES, THE NEW YORK TIMES, THE PRINCE, THE WALL STREET JOURNAL, THE WASHINGTON POST, TIME, TWITTER, U.S. NEWS & WORLD REPORT, UPI, USA TODAY

TWEETING AWAY HIS DIGNITY

In Bureaucracy, History, Politics, Social commentary on July 4, 2017 at 12:30 am

If Donald Trump ever read The Prince, by Niccolo Machiavelli, the Florentine statesman, he’s decided he doesn’t need it. And his ever-falling popularity among Americans clearly proves his mistake.

First published in 1532, The Prince lays bare the qualities needed by a successful political leader. At the top of this list must be creating and preserving a sense of his own dignity. Thus, he must appear to be a combination of mercy, faith, integrity, humanity and religion. 

As Machiavelli puts it:

A prince must take great care that nothing goes out of his mouth which is not full of the above-named five qualities, and he should seem to be all mercy, faith, integrity, humanity and religion. 

Since taking office on January 20, Trump has violated Machiavelli’s injunction on integrity with a vengeance. He has been caught in repeated falsehoods–so many, in fact, that the New York Times gave over its June 23 front page to a story headlined: “Trump’s Lies.” 

According to the Times, Trump “told public falsehoods or lies every day for his first 40 days.”

“There is simply no precedent,” went the Times‘ opinion piece, “for an American president to spend so much time telling untruths. Every president has shaded the truth or told occasional whoppers.

“No other president—of either party—has behaved as Trump is behaving. He is trying to create an atmosphere in which reality is irrelevant.”

Donald Trump Pentagon 2017.jpg

Donald Trump

Machiavelli also advises:

[He] must contrive that his actions show grandeur, spirit, gravity and fortitude….

It’s hard to convey those qualities in a series of 140-character rants on Twitter. Yet, from the start of his Presidency, Trump has put his ambitions, excuses and rants on social media.

As CNN Political Analyst Julian Zelizer outlined in a July 3 article:

“Putting aside the specific content of the recent blasts from the Oval smart phone, the President’s ongoing Twitter storms make all leaders uneasy. The heads of government in most nations prefer a certain amount of predictability and decorum from other heads of state.

“To have one of the most powerful people in the room being someone who is willing to send out explosive and controversial statements through social media, including nasty personal attacks or an edited video of him physically assaulting the media, does not make others….feel very confident about how he will handle deliberations with them.” 

Trump’s apologists have fiercely defended his tweetstorms, claiming they allow him to bypass the media and “communicate directly with the American people.”

On June 29, Trump attacked the physical appearance of Mika Brzezinski, a frequent journalistic critic on MSNBC’s “Morning Joe.”

Sarah Huckabee-Sanders, his deputy press secretary, excused it: “The president has been attacked mercilessly on personal accounts by members on that program. And I think he’s been very clear that when he gets attacked he’s going to hit back.”

On July 2, Trump tweeted a video showing him punching a wrestler–with a CNN logo imposed over his face.

The tweet brought Trump widespread criticism. Bruce Brown, executive director of the Reporters Committee for Freedom of the Press, said the video was a “threat of physical violence against journalists” and “beneath the office of the presidency.” 

Trump’s mania for tweeting has often led him to contradict statements by his administration’s highest officials. 

In early June, Saudi Arabia cut off diplomatic ties with Qater because of its alleged support for terrorism in the Persian Gulf. Secretary of State Rex Tillerson publicly said that the United States hoped to mediate an end to the dispute. 

But the next day, Trump tweeted: “During my recent trip to the Middle East, I stated that there can no longer be funding of Radical Ideology. Leaders pointed to Qatar—look!”

Machiavelli urged rulers to safeguard their reputations:

…A prince must show himself a lover of merit, give preferment to the able, and honor those who excel in every art.

Besides this, he ought, at convenient seasons of the year, to keep the people occupied with festivals and shows….mingle with them from time to time, and give them an example of his humanity and munificence, always upholding, however, the majesty of his dignity, which must never be allowed to fail in anything whatever. 

Rulers who disregard this advice do so at their peril:

A prince need trouble little about conspiracies when the people are well disposed.  But when they are hostile and hold him in hatred, then he must fear everything and everybody…. 

…[The Roman Emperor Commodus], being of a cruel and bestial disposition, in order to…exercise his rapacity on the people, he sought to favor the soldiers and render them licentious. 

On the other hand, by not maintaining his dignity, by often descending into the theater to fight with gladiators and committing other contemptible actions…he became despicable in the eyes of the soldiers. And being hated on the one hand and despised on the other, he was conspired against and killed. 

Donald Trump has repeatedly violated these lessons. It remains to be seen if he will pay a price for doing so.

Share this:

  • Share on LinkedIn (Opens in new window) LinkedIn
  • Share on Facebook (Opens in new window) Facebook
  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
Like Loading...
▶ Comment

2016 PRESIDENTIAL CAMPAIGN, ABC NEWS, ALTERNET, AP, BBC, BILL CLINTON, BUZZFEED, CBS NEWS, CNN, DAILY KOS, DONALD TRUMP, FACEBOOK, FBI, HILLARY CLINTON, HOUSE OF REPRESENTATIVES, IMPEACHMENT, JAMES COMEY, JOSEPH STALIN, KEITH SCHILLER, KENNETH STARR, MIKE FLYNN, MONICA LEWINSKY, MOTHER JONES, MOVEON, NBC NEWS, NEWSWEEK, NICCOLO MACHIAVELLI, NPR, POLITICO, RAW STORY, REUTERS, ROBERT MEULLER 111, ROD ROSENSTEIN, RUSSIA, SALON, SEATTLE TIMES, SERGEY KISLYAK, SERGEY LAVOV, SLATE, SPECIAL PROSECUTOR, TAPES, THE ATLANTIC, THE CHICAGO SUN-TIMES, THE CHICAGO TRIBUNE, THE DAILY BEAST, THE DISCOURSES, THE GUARDIAN, THE HILL, THE HUFFINGTON POST, THE LOS ANGELES TIMES, THE NEW YORK TIMES, THE PRINCE, THE WALL STREET JOURNAL, THE WASHINGTON POST, TIME, TWITTER, U.S. NEWS & WORLD REPORT, UNITED STATES SENATE, UPI, USA TODAY, WHITEWATER

MACHIAVELLI VS. TRUMP ON THREATS AND INSULTS

In Bureaucracy, History, Law, Law Enforcement, Politics, Social commentary on June 13, 2017 at 12:20 am

Hear that sound?

It’s the sound of Niccolo Machiavelli laughing at President Donald J. Trump.

Machiavelli (1469 – 1527) was an Italian Renaissance historian, diplomat and writer. Two of his books continue to profoundly influence modern politics: The Prince and The Discourses on the First Ten Books of Titus Livy.

The Prince has often been damned as a dictator’s guide on how to gain and hold power.  But The Discourses outlines how citizens in a republic can maintain their liberty.

Portrait of Niccolò Machiavelli by Santi di Tito.jpg

Niccolo Machiavelli

In Chapter 26 of The Discourses, he advises:

I hold it to be a proof of great prudence for men to abstain from threats and insulting words towards any one, for neither the one nor the other in any way diminishes the strength of the enemy—but the one makes him more cautious, and the other increases his hatred of you, and makes him more persevering in his efforts to injure you.

If Trump has read Machiavelli, he’s utterly forgotten the Florentine statesman’s advice. Or he decided long ago that it simply didn’t apply to him.

Consider his treatment of James Comey, the former FBI director whom the President fired on May 9.

James Comey official portrait.jpg

James B. Comey (By Federal Bureau of Investigation)

In a move that Joseph Stalin would have admired, Trump gave no warning of his intentions.

Instead, he sent Keith Schiller, his longtime bodyguard and henchman, to the FBI with a letter announcing Comey’s dismissal.

Trump had three reasons for firing Comey:

  1. Comey had refused to pledge his personal loyalty to Trump. Trump had made this “request” during a private dinner at the White House in January. After refusing to make that pledge, Comey told Trump that he would always be honest with him. But that didn’t satisfy Trump’s demand that the head of the FBI act as his personal secret police chief.
  2. Trump had tried to coerce him into dropping the FBI’s investigation into former National Security Adviser Mike Flynn, for his secret ties to Russia and Turkey. Comey had similarly resisted that demand.
  3. Comey had recently asked the Justice Department to fund an expanded FBI investigation into contacts between Trump’s 2016 Presidential campaign and Russian Intelligence agents. 

On May 10–the day after firing Comey–Trump met in the Oval Office with Russian Foreign Minister Sergey Lavov and Russian Ambassador Sergey Kislyak.

Donald Trump Pentagon 2017.jpg

Donald Trump

Kislyak is reportedly a top recruiter for Russia’s SVR foreign intelligence agency. He has been closely linked with Jeff Sessions, now Attorney General, and fired National Security Adviser Mike Flynn.

“I just fired the head of the FBI,” Trump told the two dignitaries. “He was crazy, a real nut job. I faced great pressure because of Russia. That’s taken off.”

Two days later, on May 12, Trump tweeted a threat to the fired FBI director: “James Comey better hope that there are no ‘tapes’ of our conversations before he starts leaking to the press.” 

It clearly didn’t occur to Trump that Comey might have created his own record of their exchanges. Or that he might choose to publicly release it.

But shortly afterward, that’s exactly what he did. 

News stories surfaced that Comey had written memos to himself immediately after his private meetings with Trump. He had also told close aides that Trump was trying to pressure him into dropping the Russia investigation. 

The news stories led to another result Trump had not anticipated: Acting Attorney General Rod Rosenstein yielded to demands from Democrats and appointed former FBI Director Robert Meuller III as a Special Prosecutor to investigate Trump’s Russian ties.

A Special Prosecutor (now euphemistically called an “Independent Counsel”) holds virtually unlimited power and discretion.

In 1993, Kenneth Starr was appointed Special Prosecutor to investigate Bill and Hillary Clinton’s involvement in “Whitewater.” This was a failed Arkansas land deal that had happened while Clinton was still governor there. It had nothing to do with his role as President.

Starr never turned up anything incriminating about Whitewater. But he discovered that Clinton had gotten oral sex in the Oval Office from a lust-hungry intern named Monica Lewinsky.

Clinton’s lying about these incidents before a Federal grand jury led to his impeachment by a Republican-dominated House of Representatives. But he avoided removal when the Senate refused to convict him by a vote of 55 to 45.

Finally, Trump’s implying that he had illegally taped his conversations with Comey was yet another dangerous mistake, with four possible outcomes:

  1. If Trump has such tapes, they can and will be subpoenaed by the Special Prosecutor and the House and Senate committees investigating Russia’s meddling in the 2016 election.
  2. If Trump has such tapes and refuses to turn them over, he can be charged with obstruction of justice–and impeached for that reason alone.
  3. If he has burned or erased such tapes, that, too, counts as obstruction of justice.
  4. If he doesn’t have such tapes, he will be revealed as a maker of empty threats.

This last outcome wouldn’t get him impeached. But it would make him a national laughingstock.

As Machiavelli also warns: Unwise princes cannot be wisely advised.

Share this:

  • Share on LinkedIn (Opens in new window) LinkedIn
  • Share on Facebook (Opens in new window) Facebook
  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
Like Loading...
▶ Comment

ABC NEWS, ALTERNET, AMERICABLOG, AP, BABY BOOMER RESISTANCE, BBC, BLOOMBERG NEWS, BUSINESS, BUZZFEED, CBS NEWS, CNN, CROOKS AND LIARS, DAILY KOS, DAILY KOZ, DONALD TRUMP, FACEBOOK, FBI, FIVETHIRTYEIGHT, HARPER’S MAGAZINE, HUFFINGTON POST, INCOME INEQUALITY, MAFIA, MEDIA MATTERS, MOTHER JONES, MOVEON, MSNBC, NBC NEWS, NEW REPUBLIC, NEWSDAY, NEWSWEEK, NICCOLO MACHIAVELLI, NPR, PBS NEWSHOUR, POLITICO, POLITICS, POLITICUSUSA, RAW STORY, REUTERS, SALON, SEATTLE TIMES, SLATE, TALKING POINTS MEMO, TAX HAVENS, TAX JUSTICE NETWORK, THE ATLANTIC, THE CHICAGO SUN-TIMES, THE CHICAGO TRIBUNE, THE DAILY BEAST, THE DAILY BLOG, THE GUARDIAN, THE HILL, THE HUFFINGTON POST, THE INTERCEPT, THE LOS ANGELES TIMES, THE NATION, THE NEW REPUBLIC, THE NEW YORK TIMES, THE NEW YORKER, THE PRINCE, THE VILLAGE VOICE, THE WALL STREET JOURNAL, THE WASHINGTON POST, THINKPROGRESS, TIME, TRUTHDIG, TRUTHOUT, TWITTER, TWO POLITICAL JUNKIES, U.S. NEWS & WORLD REPORT, UPI, USA TODAY, WEALTH, WONKETTE

MACHIAVELLI WAS RIGHT: DISTRUST THE RICH

In Business, History, Law, Law Enforcement, Politics, Social commentary on April 26, 2017 at 12:05 am

As President Donald Trump prepares to drastically cut taxes on the wealthy (including himself) it’s well to remember the man whose name defines modern politics.

In 1513, Niccolo Machiavelli, the Florentine statesman who has been called the father of modern political science, published his best-known work: The Prince.

Quote by Machiavelli: “Necessity is what impels men to take action ...

Niccolo Machiavelli

Among the issues he confronted was how to preserve liberty within a republic. And key to this was mediating the eternal struggle between the wealthy and the poor and middle class.

Machiavelli deeply distrusted the nobility because they stood above the law. He saw them as a major source of corruption because they could buy influence through patronage, favors or nepotism.

Successful political leaders must attain the support of the nobility or general populace. But since these groups have conflicting interests, the safest course is to choose the latter.  

Writes Machiavelli:

….He who becomes prince by help of the [wealthy] has greater difficulty in maintaining his power than he who is raised by the populace. He is surrounded by those who think themselves his equals, and is thus unable to direct or command as he pleases. 

But one who is raised to leadership by popular favor finds himself alone, and has no one, or very  few, who   are not  ready  to  obey him. [And] it is impossible to satisfy the [wealthy] by fair dealing and without inflicting injury upon others, whereas it is very easy to satisfy the mass of the people in this way. 

Machiavelli warns that the general populace is more honest than the nobility—i.e., wealthy. The wealthy seek to oppress, while the populace wants to simply avoid oppression.

A political leader cannot protect himself against a hostile population, owing to their numbers, but he can against the hostility of the great, as they are but few.

The worst that a prince has to expect from a hostile people is to be abandoned, but from hostile nobles he has to fear not only desertion but their active opposition. And as they are more far seeing and more cunning, they are always in time to save themselves and take sides with the one who they expect will conquer. 

The prince is, moreover, obliged to live always with the same people, but he can easily do without the same nobility, being able to make and unmake them at any time, and improve their position or deprive them of it as he pleases.

Unfortunately, political leaders throughout the world—including the United States–have ignored this sage advice.

The results of this wholesale favoring of the wealthy and powerful have been brilliantly documented in an investigation of tax evasion by the world’s rich.

In 2012, Tax Justice Network, which campaigns to abolish tax havens, commissioned a study of their effect on the world’s economy.

The study was entitled, “The Price of Offshore Revisited: New Estimates for ‘Missing’ Global Private Wealth, Income, Inequality and Lost Taxes.”

http://www.taxjustice.net/cms/upload/pdf/Price_of_Offshore_Revisited_120722.pdf

The research was carried out by James Henry, former chief economist at consultants McKinsey & Co.  Among its findings:

  • By 2010, at least $21 to $32 trillion of the world’s private financial wealth had been invested virtually tax-­free through more than 80 offshore secrecy jurisdictions.
  • Since the 1970s, with eager (and often aggressive and illegal) assistance from the international private banking industry, private elites in 139 countries had accumulated $7.3 to $9.3 trillion of unrecorded offshore wealth by 2010.
  • This happened while many of those countries’ public sectors were borrowing themselves into bankruptcy, suffering painful adjustment and low growth, and holding fire sales of public assets.
  • The assets of these countries are held by a small number of wealthy individuals while the debts are shouldered by the ordinary people of these countries through their governments.
  • The offshore industry is protected by pivate bankers, lawyers and accountants, who get paid handsomely to hide their clients’ assets and identities.
  • Bank regulators and central banks of most countries allow the world’s top tax havens and banks to hide the origins and ownership of assets under their supervision.
  • Although multilateral institutions like the Bank for International Settlements (BIS), the IMF and the World Bank are supposedly insulated from politics, they have been highly compromised by the collective interests of Wall Street.
  • These regulatory bodies have never required financial institutions to fully report their cross-­border customer liabilities, deposits, customer assets under management or under custody.
  • Less than 100,000 people, .001% of the world’s population, now control over 30% of the world’s financial wealth.
  • Assuming that global offshore financial wealth of $21 trillion earns a total return of just 3% a year, and would have been taxed an average of 30% in the home country, this unrecorded wealth might have generated tax revenues of $189 billion per year.

Summing up this situation, the report noted: “We are up against one of society’s most well-­entrenched interest groups. After all, there’s no interest group more rich and powerful than the rich and powerful.”

Fortunately, Machiavelli has supplied timeless remedies to this increasingly dangerous situation:

  • Assume evil among men—and most especially among those who possess the greatest concentration of wealth and power.
  • Carefully monitor their activities—the way the FBI now regularly monitors those of the Mafia and major terrorist groups.
  • Ruthlessly prosecute the treasonous crimes of the rich and powerful—and, upon their conviction, impose severe punishment.

Share this:

  • Share on LinkedIn (Opens in new window) LinkedIn
  • Share on Facebook (Opens in new window) Facebook
  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
Like Loading...
▶ Comment

ABC NEWS, AIRLINE PASSENGER RIGHTS, AIRLINES, AIRTRAN, ALTERNET, AMERICAN AIRLINES, AMERICAN CUSTOMER SATISFACTION INDEX, AP, ATTORNEYS, BBC, BUSINESS INSIDER, BUZZFEED, CBS NEWS, CHICAGO O’HARE AIRPORT, CHRIS CHIRSTIE, CLASS-ACTION LAWSUITS, CNN, COMPLAINT LETTERS, CONGRESS, CONSUMER RIGHTS, CONTRACT OF CARRIAGE, DAILY KOS, DAVE CARROLL, DAVID DAO, DELTA AIRLINES, DEPARTMENT OF TRANSPORTATION, FACEBOOK, ITUNES, JETBLUE AIRWAYS, KGB, LEISHA HAILEY, MOTHER JONES, MOVEON, NBC NEWS, NEWSWEEK, NICCOLO MACHIAVELLI, NPR, OVERBOOKING, POLITICO, RALPH NADER, RAW STORY, REUTERS, SALON, SEATTLE TIMES, SLATE, SOUTHWEST AIRLINES, THE ATLANTIC, THE CHICAGO SUN-TIMES, THE CHICAGO TRIBUNE, THE DAILY BEAST, THE GUARDIAN, THE HILL, THE HUFFINGTON POST, THE LOS ANGELES TIMES, THE NEW YORK TIMES, THE PRINCE, THE WALL STREET JOURNAL, THE WASHINGTON POST, TIME, TWITTER, U.S. AIRWAYS, U.S. NEWS & WORLD REPORT, UNITED BREAKS GUITARS, UNITED CONTINENTAL HOLDINGS, UPI, US AIRWAYS, USA TODAY, YOUTUBE

TAKING ON KGB AIRWAYS: PART EIGHT (END)

In Bureaucracy, Business, History, Law, Law Enforcement, Politics, Self-Help, Social commentary on April 20, 2017 at 12:08 am

Even if you feel you have an airtight case against an airline and want to sue, remember this: The vast majority of cases–civil and criminal–are settled outside of court.

In civil cases especially, judges strongly urge both sides to reach a compromise rather than duke it out in court. And both sides are usually willing to do this, since there’s no telling how a jury might rule.

Finally, there’s the option of filing a class-action lawsuit.

Related image

The Lady Justice

A plus to this is that you’re not alone in your charge against the airline.  Other passengers who have been similarly wronged are seeking damages, and so the spotlight is not on any one plaintiff.

A minus is that such cases are extremely complex and must be handled by experienced attorneys.  Typically, federal courts are thought to be more favorable for defendants, and state courts more favorable for plaintiffs. Many class actions are filed initially in state court. The defendant will frequently try to remove the case to federal court.

Another minus: If your side prevails, the amount of money each plaintiff receives will be far smaller than if the award were to be divided between a single plaintiff and his attorney(s).

Finally, even if you win, you can be certain the airline will appeal the verdict. Such appeals can go on for literally years.

But the most far-reaching reforms can emerge only through Congress. And this can happen only if Americans demand that their representatives create passenger rights through long-overdue legislation.

Image result for Images of United States Capitol

United States Capitol Building

Protections are especially needed when a single airline official–such as a steward–kicks a passenger off an airplane for reasons that have nothing to do with security.

Examples:

  • Two women kissing;
  • A steward demanding whether a woman is wearing underwear;
  • Another steward taking offense at a passenger’s request for help.

During the administration of President George H.W. Bush, Congress overrode only one of his 44 vetoes. In that case, Congress put a cap on the rates cable TV companies could charge.

They did so because their constituents made clear their rage about high-priced cable fees.

Members of the Senate and House of Representatives will respond to constituent demands–if voters:

  1. Make their specific demands known; and
  2. Bluntly warn: “Support this–or look for another job.”

Only such sustained action will counter the legalized bribes (known as “campaign contributions) the airlines offer to members of Congress.      

There is new reason to hope that long-overdue reforms may be coming.  

On April 9, police dragged Dr. David Dao, bloodied and screaming, off his United Airlines flight at Chicago O’Hare Airport.

His crime?  Refusing to give up his seat for a commuting crew member.

He suffered a broken nose, the loss of two front teeth and a concussion.

Dao’s mistreatment was captured on cellphone video taken by several passengers. Posted on Youtube and on national newscasts, it sparked a massive outcry.

To the horror of company officials, United Continental Holdings stock quickly lost an estimated $255 million to $1 billion. Many passengers cut up their United-Chase credit cards and frequent flyer member cards. Others swore to never again fly United.

New Jersey Gov. Chris Christie called for a suspension to the widespread practice of overbooking: 

“To have somebody pay for a ticket, reserve a seat, be seated and then dragged off the plane physically by law enforcement officers at the direction of United–it’s outrageous,” Christie told CNN’s “New Day.”

Yet Dao has plenty of company. In 2016, more than 475,000 passengers who were bumped off American domestic flights–usually due to overbooking.

It’s standard practice for airlines to sell more tickets than there are seats. “Airlines overbook because people don’t show up for flights and they don’t want to go with empty seats,” said George Hobica, founder of Airfarewatchdog.com.  

When a flight is overbooked, federal Department of Transportation (DOT) rules require an airline to first ask passengers to voluntarily give up their seats. Airlines can choose the amount or type of compensation.  It’s usually a gift card or travel voucher for another flight.

If you are kicked off a flight due to overbooking, you can sue for more money if you believe the compensation offered wasn’t sufficient. If you intend to sue, don’t accept any flight vouchers or cash offered by the airline.

And what gives airlines the right to virtually operate as KGB agents? Consumer advocate Ralph Nader puts it thus:

“Because the contract of carriage, which is on the [United] website, is 67,000 words long and fine print, and it takes away the rights to be assured that when you have a confirmed reservation and you’re in the seat, you can stay in the seat—total unbridled discretion by the airline to throw you off the plane.”  

And every other airline has a similar “contract of carriage.” These are written by airline lawyers and are entirely biased toward airlines–not customers.

Above all, remember: Airlines are run by corporations. Their foremost concern is not your comfort or even safety as a passenger. It’s with further enriching their overpaid key executives.

You must be willing to stand up for your own rights–because the CEOs running KGB Airways don’t care about them.

Share this:

  • Share on LinkedIn (Opens in new window) LinkedIn
  • Share on Facebook (Opens in new window) Facebook
  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
Like Loading...
▶ Comment

ABC NEWS, AIRLINE PASSENGER RIGHTS, AIRLINES, AIRTRAN, ALTERNET, AMERICAN AIRLINES, AMERICAN CUSTOMER SATISFACTION INDEX, AP, BBC, BUSINESS INSIDER, BUZZFEED, CBS NEWS, CNN, COMPLAINT LETTERS, CONSUMER RIGHTS, DAILY KOS, DAVE CARROLL, DELTA AIRLINES, FACEBOOK, ITUNES, JETBLUE AIRWAYS, KGB, LEISHA HAILEY, MOTHER JONES, MOVEON, NBC NEWS, NEWSWEEK, NICCOLO MACHIAVELLI, NPR, POLITICO, RALPH NADER, RAW STORY, REUTERS, SALON, SEATTLE TIMES, SLATE, SOUTHWEST AIRLINES, THE ATLANTIC, THE CHICAGO SUN-TIMES, THE CHICAGO TRIBUNE, THE DAILY BEAST, THE GUARDIAN, THE HILL, THE HUFFINGTON POST, THE LOS ANGELES TIMES, THE NEW YORK TIMES, THE PRINCE, THE WALL STREET JOURNAL, THE WASHINGTON POST, TIME, TWITTER, U.S. AIRWAYS, U.S. NEWS & WORLD REPORT, UNITED BREAKS GUITARS, UPI, US AIRWAYS, USA TODAY, YOUTUBE

TAKING ON KGB AIRWAYS: PART SEVEN (OF EIGHT)

In Bureaucracy, Business, History, Law, Law Enforcement, Politics, Self-Help, Social commentary on April 19, 2017 at 12:05 am

There’s a good chance you won’t be able to resolve your problem with the airline.

In its September 3, 2009 issue, Time magazine warned that calling the airlines’ customer complaint lines would likely prove a waste of time.

The major carriers have, quietly, made it steadily more difficult for customers to reach a person with their complaints. “The airlines don’t want to talk to their  customers,” says John Tschohl, a consultant to businesses on customer service. 

Even the few airlines that still have customer-service numbers bury them deep within their websites. Finding them is often as much a matter of luck as persistence.  

So as advised in Part Four of this series: Don’t waste your time with Customer Service smallfry.

Go directly to the topmost officials of the airline and make it clear that it’s in their best interests to resolve your problem. Then, if you can’t find a workable solution, file your complaint with as many consumer-protection websites as possible.  

You can also file complaints with one or more federal agencies that hold jurisdiction over the airlines.

If your complaint is safety related, address it to the Federal Aviation Administration (FAA) at: 

Assistant Administrator for System Safety ASY-100
Federal Aviation Administration
800 Independence Ave., S.W.
Washington, D.C. 20591
Phone: 1-866-835-5322

Click here: Contact the Aviation Safety Hotline 

If your complaint involves security, contact the Transportation Safety Administration (TSA). They can be reached at (866) 2890-6793 or at their website of  Click here: Transportation Security Administration |.

You can also file a complaint with one or more consumer complaint websites. 

Below is a partial list of consumer complaint websites.  No endorsement is implied by this listing.  It’s offered simply to illustrate the variety of such websites available.

http://www.pissedconsumer.com/ – Pissed Consumer (complaints only)

http://www.measuredup.com/ – Measured Up (“Customers Review / Businesses Reply / Everybody Wins”)

http://www.thesqueakywheel.com/ – The Squeaky Wheel (submits your complaint to google)

https://www.ftccomplaintassistant.gov/ – Federal Trade Commission (does not resolve individual consumer complaints)

http://hissingkitty.com/ – Hissing Kitty (posts your complaint on Google, Yahoo, and Bing)

http://www.airlinecomplaints.org/ – Airline Complaints (complaints only)

http://www.airsafe.com/complain/complain.htm – Air Safe (“critical information for the traveling public”)

http://www.consumeraffairs.com/travel/airlines.html – Consumer Affairs (complaints only)

A final option is to sue the airline.

For most people, bringing in a lawyer is like bringing up the heavy artillery. When should you do so?

Christopher Elliott, author, consumer advocate and journalist, outlines “five times when you should consider skipping the complaints process and going straight to court:

  • When they’re playing games;
  • When they’ve broken a contract;
  • When they’re being dishonest;
  • When they’re ignoring you;
  • When they aren’t listening to reason.

Elliott’s webpage contains a wealth of practical advice for those who are fed up with of airline arrogance.  It can be accessed thus:

Click here: See you in court: 5 times when you should just sue ‘em.

Yet another must-read for those wondering if they should file suit: 

Click here: Lies the Airlines Tell Us – ABC News

Assuming you decide to sue, there are three ways to do this:

  1. In small claims court.
  2. In regular civil court as an individual claimant.
  3. As part of a class-action lawsuit.

Each approach has its own series of pluses and minuses.

One option is to do so in small claims court.

A plus is you don’t need an attorney. In fact, you’re barred from bringing in an attorney. You represent yourself, which means you don’t have to pay an attorney–either up-front or at the end of the case.

Another plus: It will cost you far less to represent yourself than it will cost the airline to send a representative. If you file in California and the airline is headquartered in New York, it will be expensive for them to send a rep to attend the proceedings.

If the airline fails to send someone as its representative–which is highly unlikely–it loses by default.

A minus is that you may not be the confrontational type. You may also feel intimidated by the legal process–and afraid of looking like an idiot if you lose.

Another minus is that each state sets a different amount you can win in damages.To learn about the rules applying to small claims courts in your state, consult the following link:

Click here: 50 State Overview of Small Claims Rules | Nolo.com.

A second option is to take your case to civil court.

A plus is that the dollar-amount you can obtain at this level is far higher than in small-claims court.

A minus is that you’ll definitely want to retain an attorney.

True, you can legally represent yourself.  But aviation law is complex.  The airline will definitely have an attorney, so if you don’t, you’re bringing a knife to a gunfight.

Another plus: If you can find an attorney willing to represent you on a contingency fee basis, you don’t have to pay him unless you win.  His fee will then come out of your settlement amount.

Another minus: If you can’t find an attorney willing to take your case on this basis, you’ll have to pay him by the hour, after first putting up a retainer fee, which can be quite large.

A third minus is that the courts are clogged with cases, and it can take months or even years before yours will be heard.

Share this:

  • Share on LinkedIn (Opens in new window) LinkedIn
  • Share on Facebook (Opens in new window) Facebook
  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
Like Loading...
▶ Comment

ABC NEWS, AIRLINE PASSENGER RIGHTS, AIRLINES, AIRTRAN, ALTERNET, AMERICAN AIRLINES, AMERICAN CUSTOMER SATISFACTION INDEX, AP, BBC, BUSINESS INSIDER, BUZZFEED, CBS NEWS, CNN, COMPLAINT LETTERS, CONSUMER RIGHTS, DAILY KOS, DAVE CARROLL, DELTA AIRLINES, FACEBOOK, ITUNES, JETBLUE AIRWAYS, KGB, LEISHA HAILEY, MOTHER JONES, MOVEON, NBC NEWS, NEWSWEEK, NICCOLO MACHIAVELLI, NPR, POLITICO, RAW STORY, REUTERS, SALON, SEATTLE TIMES, SLATE, SOUTHWEST AIRLINES, THE ATLANTIC, THE CHICAGO SUN-TIMES, THE CHICAGO TRIBUNE, THE DAILY BEAST, THE GUARDIAN, THE HILL, THE HUFFINGTON POST, THE LOS ANGELES TIMES, THE NEW YORK TIMES, THE PRINCE, THE WALL STREET JOURNAL, THE WASHINGTON POST, TIME, TWITTER, U.S. AIRWAYS, U.S. NEWS & WORLD REPORT, UNITED BREAKS GUITARS, UPI, US AIRWAYS, USA TODAY, YOUTUBE

TAKING ON KGB AIRWAYS: PART SIX (OF EIGHT)

In Bureaucracy, Business, History, Law, Law Enforcement, Politics, Self-Help, Social commentary on April 18, 2017 at 12:54 am

For your complaint to be addressed, it must first be put in writing–whether in a letter and/or an email.  Most likely, several letters and/or emails.

If you cringe at writing it yourself, you can ask someone else to write it for you.  But if s/he lacks excellent judgment and literary skills, you’ll be no better-off.

At best, the letter will prove ineffective and be ignored.  At worst, it could open you to charges of libel and/or extortion.

And even if the person can write an effective letter on your behalf, chances are you’ll have to pay for that service.

If you decide to write the letter yourself, you’ll find highly effective advice in Shocked, Appalled, and Dismayed: How to Write Letters of Complaint That Get Results, by Ellen Phillips.

Product Details

Click here: Amazon.com: Shocked, Appalled, and Dismayed! How to Write Letters of Complaint That Get Results (9780375701207): E

Among the subjects she covers–in detail–are:

  • Who to write to, what to say, what to ask for.
  • The names and addresses of over 600 major companies.
  • How to draft personal petitions covering everything from tenant-landlord disputes to workman’s compensation.
  • What steps to take to avoid litigation.

My own tips for writing a successful complaint letter are:

  • Remove any vulgar or profane words. 
  • Don’t make sweeping accusations: “Your agency is a waste.” 
  • Stick to facts you know can be proved: The who, what, when, where,how and why of good reporting.
  • Don’t attribute motives to people you’ve had problems with.  You don’t know why someone did what he did.
  • Cite the names and titles of any airline employees who (1) witnessed the reason for your complaint, or (2) were witnesses to it.
  • Show how the failure of the official to address your problem reflects badly on the company: “This not the level of service your ads would lead customers to expect.”
  • If there is a specific action the airline can take to redress your complaint, be sure to mention it.  (You can be so angry when making a complaint that you forget to say what you want the company to do to resolve it.)
  • Be reasonable and realistic in what you ask for. 
  • If you want reimbursement for expenses you had to make (such as hotel lodgings) owing to the airline’s fault, then provide copies of receipts.
  • Emphasize your desire to resolve the complaint amicably and privately within the company.
  • If necessary, note any regulatory agencies that can make life rough for the company if your complaint isn’t resolved. 
  • Cite the applicable law(s) under which it can be sued: “According to the Passenger Bill of Rights….” Make certain the airline knows you expect a reply within a certain length of time: “I would appreciate your response within the next 10 business days.”

Of course, your overture(s) may be ignored.  Or you might feel the airline has not made a good-faith effort to compensate you.

In either case, you have two more courses of action to pursue.

  1. Threatening the airlines with bad publicity; and
  2. Threatening the airlines with a private lawsuit.

Thanks to the Internet, it’s far easier to spread the word about companies that mistreat their customers.

“Fly the Friendly Skies” is no longer n advertising slogan (even at United Airlines, which popularized it). But airlines spend millions of dollars a year on selling just that image of themselves.

So anything that threatens to throw mud on that image is guaranteed to set off alarm-bells at corporate headquarters. Especially if that mud is well-deserved.

Related image

An easy way to avenge airline mistreatment is to make full use of a wide array of consumer-opinion websites.

It’s important to check out each website carefully to increase your chances of having your complaint resolved.

  • Most websites simply offer a forum to vent your spleen.
  • Others promise to take various forms of action on your behalf–such as directing your complaint to the airline or a government agency.
  • Others offer to refer your complaint to an attorney..
  • Many of these are free.
  • Others charge a nominal fee (such as $5) for posting your complaint.
  • Some complaint websites are run by the Federal Government–such as those of the Transportation Safety Administration (TSA), the Federal Aviation Association (FAA) and the Federal Trade Commission (FTC).
  • Some are run by individual states–such as the Office of the California Attorney General.
  • The major airlines provide “file a complaint” pages on their websites.

! ! ! WARNING ! ! !

  • What you say online can hurt you.
  • Accuse someone of criminal or shameful behavior, and you can be sued for libel.
  • Threaten someone with exposure or physical/financial ruin and you can be privately sued and/or criminally prosecuted for extortion.

And once you click on the “Send” button, there’s no recalling your email.

If possible, try to resolve your problem (assuming it can be resolved) with the airline.

Why?  Two reasons:

  1. You may be able to obtain what you want at that level, without having to do anything more.
  2. If you don’t give the airline a chance to address your grievance, you will be accused of pursuing a vendetta.  This will be especially true if you later sue the airline.   

But if resolving the problem isn’t possible within the airline, there are two more options available.

Share this:

  • Share on LinkedIn (Opens in new window) LinkedIn
  • Share on Facebook (Opens in new window) Facebook
  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
Like Loading...
▶ Comment

ABC NEWS, AIRLINE PASSENGER RIGHTS, AIRLINES, AIRTRAN, ALTERNET, AMERICAN AIRLINES, AMERICAN CUSTOMER SATISFACTION INDEX, AP, BBC, BUSINESS INSIDER, BUZZFEED, CBS NEWS, CNN, COMPLAINT LETTERS, CONSUMER RIGHTS, DAILY KOS, DAVE CARROLL, DELTA AIRLINES, FACEBOOK, ITUNES, JETBLUE AIRWAYS, KGB, LEISHA HAILEY, MOTHER JONES, MOVEON, NBC NEWS, NEWSWEEK, NICCOLO MACHIAVELLI, NPR, POLITICO, RALPH NADER, RAW STORY, REUTERS, SALON, SEATTLE TIMES, SLATE, SOUTHWEST AIRLINES, THE ATLANTIC, THE CHICAGO SUN-TIMES, THE CHICAGO TRIBUNE, THE DAILY BEAST, THE GUARDIAN, THE HILL, THE HUFFINGTON POST, THE LOS ANGELES TIMES, THE NEW YORK TIMES, THE PRINCE, THE WALL STREET JOURNAL, THE WASHINGTON POST, TIME, TWITTER, U.S. AIRWAYS, U.S. NEWS & WORLD REPORT, UNITED BREAKS GUITARS, UPI, US AIRWAYS, USA TODAY, YOUTUBE

TAKING ON KGB AIRWAYS: PART FIVE (OF EIGHT)

In Bureaucracy, Business, History, Law, Law Enforcement, Politics, Self-Help, Social commentary on April 17, 2017 at 1:36 am

If you have a complaint against an airline, don’t waste your time with low-level Customer Service reps.

If you want action, seek out those who are empowered to make it happen.

But who are those people?  And how do you track them down?

You start by realizing that every major airline has a website.  And that website can usually be counted on to list the top honchos of the company.

Even if it doesn’t, you can usually obtain this information on the Internet.  Go to “Google” and type “[Name of airline] board of directors.”

This should arm you with:

  • The name of its CEO; Its mailing address;
  • Its phone number for reaching its top executives; and
  • Its website and/or email address.

Below are listed:

  • The names of the CEOs of the major United States airlines;
  • Their mailing addresses;
  • Their corporate phone numbers and (where given)
  • Their email addresses.

Remember: The names provided below will not stay permanent. You must do your own research to ensure you’re reaching the right person.

Send out a letter addressed “To Whom It May Concern” or to the wrong official–and you’ll instantly be branded as a lightweight.  This only shows you were too lazy or stupid to find out who holds power in the company.

But a well-written letter addressed to the key decision maker(s) will instantly warn top executives: “Take this person seriously.”

AMERICAN AIRLINES

William Douglas Parker – Chairman, President and Chief Executive Officer, AMR Corporation / American Airlines Group, Inc., Fort Worth, Texas 

Robert Isom – President 

Mail:

P.O. Box 619616 

DFW Airport,

TX 75261-9616     

Phone:  (817) 963-123 

Click here: American Airlines Board of Directors              

DELTA AIRLINES

Edward H. Bastian – Chief Executive Officer 

Francis S. Blake – Chairman of Delta’s Board of Directors                     

Click here: Delta Air Lines Newsroom – Leadership           

Mail:                  

Delta Air Lines, Inc.                         

1030 Delta Blvd.   

Atlanta, Georgia 30354

Phone: (404) 715-2600            

SPIRIT AIRLINES

Robert Fornaro – President and CEO                 

John Bendoraitis – Senior Vice President and Chief Operating Officer               

Ted Christie – Executive Vice President and Chief Financial Officer               

Address:                      

2800 Executive Way            

Miramar, FL  33025             

Phone:  (954) 447-7920           

Email:    http://www.spiritair.com               

JETBLUE AIRWAYS                          

Robin Hayes – President and Chief Executive Officer             

Mike Elliott – Executive Vice President, People                      

Steve Preist – Executive Vice President, Chief Financial Officer                   

JetBlue Airways Corporation Corporate Office | Headquarters

118-29 Queens Blvd.                   

Forest Hills, NY 11375             

Website:  http://www.jetblue.com               

Phone:  (718) 286-7900                    

Toll Free: (800) 538-2583                       

UNITED AIRLINES

Oscar Munoz – Chairman, President and Chief Executive Officer, United Continental Holdings, Inc                

Gerry Laderman – Senior Vice President, Finance, Procurement and Treasurer

Shareholders and other interested parties may contact the United Continental Holdings, Inc. Board of Directors as a whole, or any individual member, by one of the following means:           

  1. Writing   to the Board of Directors, United Continental Holdings, Inc., c/o the Corporate Secretary’s Office, HDQLD, 77 W. Wacker Drive, Chicago, IL 60601; or
  2. Emailing   the Board of Directors at UALBoard@united.com                         

If neither of these methods seems to work, try these:                      

Mail:

P.O. Box 66100                       

Chicago, IL 60666                        

Email:  InvestorRelations@united.com                                      

Phone (general): (800) 864-8331                    

Phone Investor Relations: (312) 997-8610                           

United Continental Holdings, Inc. – Investor Relations – Board of Directors

ALASKA AIRLINES                                    

Bradley D. Tilden – Chairman and CEO     

Ben Minicucci – President and Chief Operating Officer    

Brandon Pederson – Executive Vice President Finance and Chief Financial Officer

Corporate Offices  

P.O. Box 68900                           

Seattle, WA 98168                       

Phone: (206-433-3200                           

Click here: Executive Leadership – Alaska Airlines                                  

SOUTHWEST AIRLINES                                   

Gary C. Kelly – Chief Executive Officer and Chairman of the Board at Southwest Airlines, the parent company for AirTran    

Thomas Nealon – President  

Tammy Romo – Chief Financial Officer, Executive Vice President    

Click here: Board of Directors – Southwest Airlines                          

Southwest Airlines Corporate Headquarters Address:                                  

2702 Love Field Drive                 

Dallas, Texas 75235                           

Telephone: (214) 792-4223                             

AIRTRAN                         

AirTran Airways is a wholly-owned subsidiary of Southwest Airlines.  Thus, complaints against Airtran should be directed to the top executives of Southwest.

FRONTIER AIRLINES  

Barry F. Biffle – President and Chief Executive Officer     

Ashok Shah – Vice President of Finance                           

Click here: Frontier Airlines, Inc.: CEO and Executives – Bloomberg

Address:                          

Frontier Airlines    

7001 Tower Road      

Denver, CO 80249    

Phone: (720) 374-4200   

HAWAIIAN AIRLINES          

Mark B. Dunkerley – President and Chief Executive Officer     

Jeff Helfrick – Vice President Customer Service           

Jay Schaefer – President and Treasurer                          

Click here: Board of Directors | Hawaiian Airlines 

Headquarters Address:    

Hawaiian Airlines                                               

3375 Koapaka Street, G-350                                   

Honolulu, HI 96819                                     

Telephone: 808-835-3700 (Monday through Friday, 8:30 a.m. – 5:00 p.m. HST)

ALLEGIANT AIR             

Maurice J. Gallagher, Jr. – Chairman and Chief Executive Officer       

John Redmond – President         

D. Scott Sheldon – Executive Vice President and Chief Financial Officer               

Click here: Corporate Governance – Board of Directors | Investor Relations | Allegiant Air       

Head office:                              

Allegiant Air Corporate Office           

8360 South Durango Drive    

Las Vegas, Nevada, 89113           

Phone number: +1 702 851 7300       

VIRGIN AMERICA

Donald J. Carty – Chairman of the Board      

Samuel K. Skinner – Vice Chairman of the Board      

Stacy J. Smith – Executive Vice President and Chief Financial Officer  

Click here: Virgin America – Corporate Governance  

Address:                                

3555 Airport Blvd.      

Burlingame, CA 94010     

Phone: (877) 359-8474      

Email:   http://www.virginamerica.com      

Your best bet:  Contact the CEO–as the highest-ranking officer, he can’t claim his hands are tied by superiors.     

Next best: Contact the Chief Financial Officer–anyone charged with company profits will be instantly concerned about a problem that can cost big money.  

For your complaint to be addressed, it must first be put in writing–whether in a letter and/or an email.  Most likely, several letters and/or emails.  

Even in our video-oriented society, the written word still carries far greater weight than the spoken one.  A document can be used as evidence in a civil lawsuit.    

Share this:

  • Share on LinkedIn (Opens in new window) LinkedIn
  • Share on Facebook (Opens in new window) Facebook
  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
Like Loading...
▶ Comment

ABC NEWS, AIRLINE PASSENGER RIGHTS, AIRLINES, AIRTRAN, ALTERNET, AMERICAN AIRLINES, AMERICAN CUSTOMER SATISFACTION INDEX, AP, BBC, BUSINESS INSIDER, BUZZFEED, CBS NEWS, CNN, COMPLAINT LETTERS, CONSUMER RIGHTS, DAILY KOS, DAVE CARROLL, DELTA AIRLINES, FACEBOOK, ITUNES, JETBLUE AIRWAYS, KGB, LEISHA HAILEY, MOTHER JONES, MOVEON, NBC NEWS, NEWSWEEK, NICCOLO MACHIAVELLI, NPR, POLITICO, RALPH NADER, RAW STORY, REUTERS, SALON, SEATTLE TIMES, SLATE, SOUTHWEST AIRLINES, THE ATLANTIC, THE CHICAGO SUN-TIMES, THE CHICAGO TRIBUNE, THE DAILY BEAST, THE GUARDIAN, THE HILL, THE HUFFINGTON POST, THE LOS ANGELES TIMES, THE NEW YORK TIMES, THE PRINCE, THE WALL STREET JOURNAL, THE WASHINGTON POST, TIME, TWITTER, U.S. AIRWAYS, U.S. NEWS & WORLD REPORT, UNITED BREAKS GUITARS, UPI, US AIRWAYS, USA TODAY, YOUTUBE

TAKING ON KGB AIRWAYS: PART FOUR (OF EIGHT)

In Bureaucracy, Business, History, Law, Law Enforcement, Politics, Self-Help, Social commentary on April 14, 2017 at 1:25 am

Under Federal law, as enforced by the Federal Aviation Administration (FAA) airline passengers have only the following guaranteed rights:

If your flight is delayed (such as by bad weather) and you’re stuck on the tarnac:

  • Tarnac delays cannot exceed three hours. You can leave the plane if you choose after that.
  • Food and water must be available after the plane has been stuck on the tarnac for two hours.
  • The airline must service toilets, keep air conditioning on, and keep trash cans clean.

In addition, the U.S. government mandates these “rights” for air travelers:

  1. Compensation when you’re bumped due to overbooking–and for no other reason.
  2. An airline must accept lost/damaged baggage liability up to $3,000 in depreciated value per passenger for a domestic flight (limits on international flights are either about $1,700 or $635, depending on which rule applies).

Beyond those, all you can claim is what’s in each airline’s “contract of carriage.” Those contracts are written by and entirely biased toward airlines–not customers.

Given that the law–and the Congressmen who create it–are still mostly owned by the airlines, you, as a customer, are forced to make do with the weapons at hand.

These essentially boil down to two:

  1. Threatening the airlines with bad publicity; and
  2. Threatening the airlines with a private or class-action lawsuit.

In both cases, it’s best to first contact the highest-ranking officials in the airline company.

There are two reasons for this:

  1. They have the most to lose, and
  2. They have the power to redress your complaint.

You can try to reach the CEO or one of his assistants during the time of the incident. But, most likely, this will happen afterwards.

If a mini-Hitler of an airline steward decides to eject you because s/he doesn’t like your clothes or request for help, there’s nothing you can do about it.

If you physically resist, you will certainly be arrested and charged with some version of domestic terrorism. You’ll be shipped off to jail and forced to defend yourself against the bogus charge.

Even if the authorities decide to not prosecute, you’ll have to spend at least several hundred dollars on legal representation.

And, of course, the airlines won’t care. They won’t be spending a dime on your prosecution–that will be paid for by the local U.S. Attorney’s (federal prosecutor’s) office.

Niccolo Machiavelli, the father of political science, wisely advised in The Prince:

“A prince…must imitate the fox and the lion, for the lion cannot protect himself from traps, and the fox cannot defend himself from wolves. One must therefore be a fox to avoid traps, and a lion to frighten wolves.”

This is definitely the time to take on the trappings of a fox. However painful it is to swallow the insult at the time it’s given, don’t give the airlines an excuse to have you arrested.

Take your revenge afterward. That’s what musician Dave Carroll did.

Carroll alleged that, in 2008, he and fellow passengers saw United Airlines’ baggage-handling crew throwing guitars on the tarmac in Chicago O’Hare. He arrived at Omaha, Nebraska, his destination to discover that the neck of his $3,500 Taylor guitar had been broken.

Carroll complained to three United employees, but they proved indifferent. He filed a claim with the airline–but was told he was ineligible for compensation.

The reason? He had not filed the claim within the company’s stipulated “standard 24-hour timeframe.” Carroll turned to his musical roots for a remedy. 

He wrote a song, “United Breaks Guitars,” and turned it into a music video which he posted on YouTube and iTunes in July, 2009.

Click here: United Breaks Guitars – YouTube

The song went viral, and became a public relations nightmare for the airline.

The Sunday Times reported that, four days after the video’s posting, United Airlines’ stock price fell 10% costing stockholders about $180 million in value.

Most customers, admittedly, aren’t musicians. For them–short of suing–the weapons of choice will be:

  • The phone
  • Letters
  • The Internet
  • Consumer protection organizations that can be enlisted

Let’s start with the first: The phone.

Most customers assume the place to take their anger is the airline Customer Service desk. And the airlines encourage people to do just that.

Don’t do it.

Customer Service is staffed by people who may ooze compassion but who aren’t authorized to do anything on your behalf. And of course they’ll be well-versed in the standard airline excuses for why your request is denied.

(Think of Dave Carroll and the excuse United’s reps offered him: You didn’t file your complaint within 24 hours.)

Even if they truly want to help you, they’ll find themselves outranked at every level.

So take your complaint to someone who has the authority to resolve it. This means, preferably, the CEO of the airline, or at least one of his executive colleagues.

This is the single most important lesson in bureaucracy-busting: If you want action, seek out those who are empowered to make it happen.

Share this:

  • Share on LinkedIn (Opens in new window) LinkedIn
  • Share on Facebook (Opens in new window) Facebook
  • Email a link to a friend (Opens in new window) Email
  • Share on X (Opens in new window) X
Like Loading...
▶ Comment
« NewerEntries
OlderEntries »
    • About Steffen White

      Steffen White’s Email:  Sparta480@aol.com Former reporter, legal investigator and troubleshooter. Columnist at Bureaucracybuster.com.  Fighting political and bureaucratic arrogance, incompetence and/or indifference.

    • Archives

      • March 2026
      • February 2026
      • January 2026
      • December 2025
      • November 2025
      • October 2025
      • September 2025
      • August 2025
      • July 2025
      • June 2025
      • May 2025
      • April 2025
      • March 2025
      • February 2025
      • January 2025
      • December 2024
      • November 2024
      • October 2024
      • September 2024
      • August 2024
      • July 2024
      • June 2024
      • May 2024
      • April 2024
      • March 2024
      • February 2024
      • January 2024
      • December 2023
      • November 2023
      • October 2023
      • September 2023
      • August 2023
      • July 2023
      • June 2023
      • May 2023
      • April 2023
      • March 2023
      • February 2023
      • January 2023
      • December 2022
      • November 2022
      • October 2022
      • September 2022
      • August 2022
      • July 2022
      • June 2022
      • May 2022
      • April 2022
      • March 2022
      • February 2022
      • January 2022
      • December 2021
      • November 2021
      • October 2021
      • September 2021
      • August 2021
      • July 2021
      • June 2021
      • May 2021
      • April 2021
      • March 2021
      • February 2021
      • January 2021
      • December 2020
      • November 2020
      • October 2020
      • September 2020
      • August 2020
      • July 2020
      • June 2020
      • May 2020
      • April 2020
      • March 2020
      • February 2020
      • January 2020
      • December 2019
      • November 2019
      • October 2019
      • September 2019
      • August 2019
      • July 2019
      • June 2019
      • May 2019
      • April 2019
      • March 2019
      • February 2019
      • January 2019
      • December 2018
      • November 2018
      • October 2018
      • September 2018
      • August 2018
      • July 2018
      • June 2018
      • May 2018
      • April 2018
      • March 2018
      • February 2018
      • January 2018
      • December 2017
      • November 2017
      • October 2017
      • September 2017
      • August 2017
      • July 2017
      • June 2017
      • May 2017
      • April 2017
      • March 2017
      • February 2017
      • January 2017
      • December 2016
      • November 2016
      • October 2016
      • September 2016
      • August 2016
      • July 2016
      • June 2016
      • May 2016
      • April 2016
      • March 2016
      • February 2016
      • January 2016
      • December 2015
      • November 2015
      • October 2015
      • September 2015
      • August 2015
      • July 2015
      • June 2015
      • May 2015
      • April 2015
      • March 2015
      • February 2015
      • January 2015
      • December 2014
      • November 2014
      • October 2014
      • September 2014
      • August 2014
      • July 2014
      • June 2014
      • May 2014
      • April 2014
      • March 2014
      • February 2014
      • January 2014
      • December 2013
      • November 2013
      • October 2013
      • September 2013
      • August 2013
      • July 2013
      • June 2013
      • May 2013
      • April 2013
      • March 2013
      • February 2013
      • November 2012
      • January 2011
      • February 2010
      • History
      • Social commentary
      • Bureaucracy
      • Law
      • Law Enforcement
      • Military
      • Politics

    • Enter your email address to follow this blog and receive notifications of new posts by email.

      Join 734 other subscribers
    • TIP OF THE WEEK

      When making complaints in writing, carefully review your email or letter before sending it. Remove any words that are vulgar or profane. Don't make sweeping accusations: "Your agency is a waste."

      Don't attribute motives to people you've had problems with, such as: "The postal clerk refused to help me because he's a drunk." If the person actually appeared to be drunk, then be precise in your description: "As he leaned over the counter I could smell beer on his breath. Behind him, in a waste basket, I saw an empty bottle of Coors beer."

      Show how the failure of the official to address your problem reflects badly on the company or agency: "This is not the level of service your ads would lead potential customers to expect."

      If necessary, note any regulatory agencies that can make life rough for the company or agency if your complaint isn't resolved. For the phone company, for example, cite the FCC or the PUC. But do this only after you have stated you hope your complaint can be settled amicably and privately within the company.

    • March 2026
      M T W T F S S
       1
      2345678
      9101112131415
      16171819202122
      23242526272829
      3031  
      « Feb    
    • Archives

      • March 2026
      • February 2026
      • January 2026
      • December 2025
      • November 2025
      • October 2025
      • September 2025
      • August 2025
      • July 2025
      • June 2025
      • May 2025
      • April 2025
      • March 2025
      • February 2025
      • January 2025
      • December 2024
      • November 2024
      • October 2024
      • September 2024
      • August 2024
      • July 2024
      • June 2024
      • May 2024
      • April 2024
      • March 2024
      • February 2024
      • January 2024
      • December 2023
      • November 2023
      • October 2023
      • September 2023
      • August 2023
      • July 2023
      • June 2023
      • May 2023
      • April 2023
      • March 2023
      • February 2023
      • January 2023
      • December 2022
      • November 2022
      • October 2022
      • September 2022
      • August 2022
      • July 2022
      • June 2022
      • May 2022
      • April 2022
      • March 2022
      • February 2022
      • January 2022
      • December 2021
      • November 2021
      • October 2021
      • September 2021
      • August 2021
      • July 2021
      • June 2021
      • May 2021
      • April 2021
      • March 2021
      • February 2021
      • January 2021
      • December 2020
      • November 2020
      • October 2020
      • September 2020
      • August 2020
      • July 2020
      • June 2020
      • May 2020
      • April 2020
      • March 2020
      • February 2020
      • January 2020
      • December 2019
      • November 2019
      • October 2019
      • September 2019
      • August 2019
      • July 2019
      • June 2019
      • May 2019
      • April 2019
      • March 2019
      • February 2019
      • January 2019
      • December 2018
      • November 2018
      • October 2018
      • September 2018
      • August 2018
      • July 2018
      • June 2018
      • May 2018
      • April 2018
      • March 2018
      • February 2018
      • January 2018
      • December 2017
      • November 2017
      • October 2017
      • September 2017
      • August 2017
      • July 2017
      • June 2017
      • May 2017
      • April 2017
      • March 2017
      • February 2017
      • January 2017
      • December 2016
      • November 2016
      • October 2016
      • September 2016
      • August 2016
      • July 2016
      • June 2016
      • May 2016
      • April 2016
      • March 2016
      • February 2016
      • January 2016
      • December 2015
      • November 2015
      • October 2015
      • September 2015
      • August 2015
      • July 2015
      • June 2015
      • May 2015
      • April 2015
      • March 2015
      • February 2015
      • January 2015
      • December 2014
      • November 2014
      • October 2014
      • September 2014
      • August 2014
      • July 2014
      • June 2014
      • May 2014
      • April 2014
      • March 2014
      • February 2014
      • January 2014
      • December 2013
      • November 2013
      • October 2013
      • September 2013
      • August 2013
      • July 2013
      • June 2013
      • May 2013
      • April 2013
      • March 2013
      • February 2013
      • November 2012
      • January 2011
      • February 2010
    • Blog Stats

      • 141,997 hits

Blog at WordPress.com.

  • Subscribe Subscribed
    • Bureaucracybuster's Blog
    • Join 87 other subscribers
    • Already have a WordPress.com account? Log in now.
    • Bureaucracybuster's Blog
    • Subscribe Subscribed
    • Sign up
    • Log in
    • Report this content
    • View site in Reader
    • Manage subscriptions
    • Collapse this bar
%d