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Archive for January, 2025|Monthly archive page

DEFEATING CORPORATE PREDATORS WITH “WHO/WHOM?”

In Bureaucracy, Business, Law, Law Enforcement, Self-Help, Social commentary on January 6, 2025 at 12:06 am

It’s easy to be intimidated by a large corporation—such as a bank or phone company—when you’ve been ripped off. After all, it’s well-known, has millions of dollars, and legions of attorneys.     

But when that happens, it’s essential to remember two words: Who/Whom?

Translation: Who can do What to Whom?  

When you’re dealing with people whose greed is equaled only by their arrogance, there is only one way to prevail: You need to make them afraid of you.

And that can be achieved only by finding someone—or some agency—they fear, and turning them into your ally.

A friend of mine—Lynn—tried to order a calendar from an online calendar company. She put in the required information—including her debit card number—but kept getting “Error” messages.

Eventually she quit trying.

Lynn never got the calendar—but she wound up with four separate charges to her debit card, totaling $71.32.

She tried to get a refund from the company—which claimed they couldn’t find the charges.

Meanwhile, Lynn’s bank had in fact confirmed the charges—since the money had been taken from her account. And the bank—Bank of America—promised to remove the charges within 72 hours.

Three days came and went—and no reimbursement had been made to her account. 

Bank of America Corporate Center.jpg

Bank of America Corporate Center

So Lynn called BofA again—and was told it would take about 45 days to run “an investigation” into her loss.

Luckily, an investigator-friend of hers advised her to file a complaint with the Federal Consumer Financial Protection Bureau (CFPB). It can be reached at https://www.consumerfinance.gov/ 

According to its website, the agency operates as follows: 

  • “We create clear rules to implement the law and preserve choices for consumers.”
  • “We enforce federal consumer financial laws by investigating cases of potential wrongdoing and taking action.”
  • “We supervise financial companies to ensure compliance with federal consumer laws.”

So she called the agency—at (855) 411-2372 on a Friday—and waited to see what happened. 

Two days later—a Sunday—she called Bank of America to check her balance. To her surprise, she found that the bank had found a way to reverse the fraudulent charges that had been made to her debit card.

And it had done in far less than 45 days.

Clearly, someone at BofA had gotten the message: This is no woman—or agency—to take lightly.

CFPB seal.png

Then there’s this case: From November, 2011 to February 2012, AT&T demanded that Dave pay for a service the company had failed to provide.

They had promised to supply him with Uverse high-speed Internet—at 25 MBPs a second. Instead, he had gotten only 6 MBPs—and a big dot in the middle of his computer screen while watching YouTube videos. 

Finally, an AT&T rep told him the blunt truth: His geographical area in San Francisco was not yet supplied with the fiber-optic cables that could provide high-speed Internet service. 

Dave canceled Uverse—and began getting a series of bills from AT&T.

After getting a phone call from a collection agency, Dave decided to ask me to intervene on his behalf.

I decided to go directly to the Office of the President of AT&T.

Why? Because the man at the top of an organization cannot fob you off with the excuse: “My hands are tied. I can’t do it.”

He can do anything he wants.

I found the name of the president by a quick search on Google under: “AT&T Corporate Offices.”

And at the top of the heap stood Randall L. Stephenson––Chairman of the Board, CEO and President of AT&T Inc.

Randall L. Stephenson - Wikipedia

Randall L. Stephenson

Robert Scoble, CC BY 2.0 <https://creativecommons.org/licenses/by/2.0&gt;, via Wikimedia Commons

I didn’t expect to speak with Stephenson. One of his chief lieutenants would do nicely—such as a woman I’ll call Margie.

First, I introduced myself and said I was authorized to act on Dave’s behalf. Then I handed the phone to Dave (who was sitting next to me) so he could confirm this. 

After that, I briefly outlined the problems Dave had been having. 

Margie—using Dave’s phone number—quickly accessed the computerized records documenting all I had told her. She said she needed three or four days to fully investigate the matter before getting back to me.

Police long ago learned the “good cop/bad cop” routine usually works wonders. So I decided to apply a variation of this with Margie. 

I said that Dave wanted to resolve this quietly and amicably. But, if necessary, he was prepared to do so through the California Public Utilities Commission (PUC) and the Federal Communications Commission (FCC)—both of which have jurisdiction over AT&T. 

Margie hurriedly said there was no need to conduct an investigation after all. In fact, she added, she was writing a credit to Dave of $150.00 that very minute.

Why had Margie changed her mind?

Just as banks use every excuse to charge their customers for anything they can get away with, so do phone companies. AT&T wouldn’t want the PUC and FCC to start asking: “Is AT&T generally dunning customers for money they don’t owe?”

I had no doubt the answer would have proven to be: “Yes.” 

And I believe that Margie felt the same way. 

AMERICA’S FUHRER AS “YOUR LAW AND ORDER PRESIDENT”: PART TWO (END)

In Bureaucracy, History, Law, Law Enforcement, Politics, Social commentary on January 3, 2025 at 12:13 am

Eighty-six years after Adolf Hitler declared himself “the Supreme Judge of the German people,” the United States faced the same fate under President Donald J. Trump.        

On June 1, 2020, Trump declared: I am your President of law and order, and an ally of all peaceful protesters.”

But on that same evening, Trump ordered police, Secret Service agents and National Guard troops to violently remove peaceful protesters from Lafayette Square, which borders St. John’s Church near the White House.

They were protesting the murder of George Floyd, a black unemployed restaurant security guard, by a white Minneapolis police officer on May 25.

The purpose of the removal: To allow Trump to have a photo op outside the church.  

President Donald Trump, dressed in a dark blue suit with a light blue tie and white dress shirt, holds a copy of the Bible in front of Ashburton House, a former private residence which now serves as the priory house of St. John's Episcopal Church just north of Lafayette Square. St. John's is popularly known as the "Church of the Presidents" because every president since James Madison has attended services there at least once, typically on the day of their inauguration.Why Violent Protests Work

Donald Trump at St. John’s Church

On September 2, Trump sent a memo to Russell T. Vought, the director of the Office of Management and Budget, and Attorney General William P. Barr. Its message: Find ways to cut funding to several cities controlled by Democrats.

Trump singled out four cities for defunding: Portland, Oregon; Washington, D.C.; Seattle, Washington; and New York City.

Trump gave his official reason for this move: “Anarchy has recently beset some of our states and cities. My administration will not allow federal tax dollars to fund cities that allow themselves to deteriorate into lawless zones.”

He blamed rising crime rates on Black Lives Matter protesters and blacks who had looted and burned stores during nationwide protests against police brutality. And he claimed that only he could save America from a civil war ignited by such protesters.

Do Black Lives Matter | Racism | Police Brutality | USA

At the same time, he totally ignored—or  defended—armed white militias who had faced off with Black Lives Matter protesters.

The memo seemed especially aimed at New York City, where Mayor Bill de Blasio and the state’s governor, Andrew Cuomo, had been highly critical of Trump’s failure to stem the Coronavirus pandemic.

On Twitter, Cuomo accused Trump of trying to strip funding that cities and states need to recover from Coronavirus: “He is not a king. He cannot ‘defund’ NYC. It’s an illegal stunt.” 

Andrew Cuomo 2017.jpg

Andrew Cuomo

Bill Neidhardt, a spokesman for de Blasio, tweeted: “As much as Donald Trump wants New York City to drop dead, we will never let this stand. This has nothing to do with ‘law and order’. This is a racist campaign stunt out of the Oval Office to attack millions of people of color.”

Trump’s order was never implemented—and was officially revoked on February 24, 2021, by the Justice Department of President Joe Biden.

As for his claim of being “your President of law and order”:

Trump is only the third United States President—after Andrew Johnson and Bill Clinton—to be impeached. And not once but twice.

He is also the only President to be:

  • Convicted of sexually assaulting columnist E. Jean Carroll; 
  • Convicted on 34 felony counts of falsifying business records to conceal hush money payments to a porn actress;
  • Repeatedly and falsely claiming voter fraud cheated him of re-election in 2020, thus undermining the legitimacy of the electoral system;
  • Falsely claiming that Haitian immigrants were “eating the dogs, they’re eating the cats” of Ohio residents.

In addition, Trump waged all-out war on the following institutions:

  • The FBI: When FBI Director James Comey dared to pursue a probe into Russia’s subversion of the 2016 Presidential election on Trump’s behalf, Trump fired him without warning on May 9, 2017. 
  • The Press: Viciously attacking the nation’s free press to report his growing list of crimes and disasters, calling it “the enemy of the American people”—a phrase used by Soviet dictator Joseph Stalin.
  • The Justice Department: Trump repeatedly attacked his own Attorney General, Jeff Sessions, for not “protecting” him from agents pursuing the Russia investigation. On November 7, 2018, the day after Democrats won a majority of House seats, Trump fired Sessions.
  • The Judiciary: On October 20, 2018, Trump attacked U.S. District Judge Jon S. Tigar as an “Obama judge.” Tigar had ruled that the administration must consider asylum claims no matter where migrants cross the U.S. border. 
  • The Department of Health and Human Services: By lying about the dangers of the COVID-19 virus and promoting quack cures, he caused the deaths of 400,000 Americans by the time he left office.
  • The Electoral Process: On September 2, 2020 Trump urged residents in the critical political battleground of North Carolina to try to vote twice in the November 3 election, once by mail and once in person—a totally illegal act.

On the private-sector front: 

  • On December 10, 2019, Trump paid $2 million to eight charities as part of a settlement where he admitted to misusing funds raised by the Donald J. Trump Foundation. These had been used to promote his presidential bid and pay off business debts. He was forced to close the charity as a result.
  • Legal action also forced Trump to shut down his unaccredited Trump University, which the conservative magazine National Review described as a “massive scam.” Although he boasted that he never settled lawsuits, he settled this one in November, 2016, for a reported $25 million rather than go to trial. 

When Donald Trump calls himself a “law and order President,” he means: “My order is your law.”

AMERICA’S FUHRER AS “YOUR LAW AND ORDER PRESIDENT” PART ONE (OF TWO)

In Bureaucracy, History, Law, Law Enforcement, Politics, Social commentary on January 2, 2025 at 12:17 am

On June 30, 1934, German Chancellor Adolf Hitler ordered a massive purge of his private army, the S.A., or Brownshirts. It was carried out by Hitler’s elite army-within-an-army, the Schutzstaffel, or Protective Squads, better known as the SS.    

The Brownshirts (also known as “Stiormtroopers”) had been instrumental in securing Hitler’s rise to Chancellor of Germany on January 30, 1933. They had intimidated political opponents (especially Communists) and organized mass rallies for the Nazi Party.

But after Hitler reached the pinnacle of power, they became a liability.

Ernst Rohm, their commander, had served as a tough army officer during World War 1. He was one of the few men allowed to use “du,” the personal form of “you” in German, when addressing Hitler.

Rohm urged Hitler to disband the regular German army, the Reichswehr, and replace it with his own undisciplined paramilitary legions as the nation’s defense force.

Ernst Rohm

Frightened by Rohm’s ambitions, the generals of the Reichswehr gave Hitler an ultimatum: Get rid of Rohm—or they would get rid of him

Hitler didn’t hesitate. Backed by armed thugs, he stormed into Rohm’s apartment, catching him in bed with a young S.A. Stormtrooper.

Accusing his onetime friend of treasonously plotting to overthrow him, Hitler screamed: “You’re going to be shot!”

Rohm was not plotting a coup. But the generals had the whip hand—and, for Hitler, that was enough to literally sign Rohm’s death warrant.

Hours later, sitting in a prison cell, Rohm was offered a pistol with a single bullet.

“Adolf himself should do the dirty work,” said Rohm, adding: “All revolutions devour their own children.”

One hour later, Rohm died in a hail of SS bullets.

Earlier throughout that day, so had several hundred of his longtime S.A. cronies. Many of them yelled “Heil Hitler!” as they stood against barracks walls waiting to be shot.

SS firing squad

Thirteen days later, addressing the Reichstag, Germany’s parliament, Hitler justified his purge in a nationally broadcast speech: “If anyone reproaches me and asks why I did not  resort  to the  regular courts of justice, then all  I can say is this: In this hour I was responsible for the fate of the German people, and thereby I became the Supreme Judge of the German people! 

“I gave the order to shoot the ringleaders in this treason, and I further gave the order to cauterize down to the raw flesh the ulcers of this poisoning of the wells in our domestic life.

“Let the nation know that its existence—which depends on its internal order and security—cannot be threatened with impunity by anyone! And let it be known for all time to come that if anyone raises his hand to strike the State, then certain death is his lot.”

On This Day: Nazi Germany Invades Poland, Starting World War II

Adolf Hitler addressing parliament

Eighty-six years after Adolf Hitler declared himself “the Supreme Judge of the German people,” the United States faces the same fate under President Donald J. Trump.

On September 2, Trump sent a memo to Russell T. Vought, the director of the Office of Management and Budget, and Attorney General William P. Barr. Its title: “Reviewing Funding to State and Local Government Recipients That Are Permitting Anarchy, Violence and Destruction in American Cities.” 

Both officials were ordered to find ways to cut funding to several cities controlled by Democrats.

Related image

Donald Trump

Accusing local and state officials of abdicating their duties, Trump wrote: “Anarchy has recently beset some of our states and cities. My administration will not allow federal tax dollars to fund cities that allow themselves to deteriorate into lawless zones.” 

In his memo, Trump ordered Vought to issue guidance in 30 days “to the heads of agencies on restricting eligibility of or otherwise disfavoring, to the maximum extent permitted by law, anarchist jurisdictions in the receipt of Federal grants.”

And he gave Barr 14 days to identify “anarchist jurisdictions” that “permitted violence and the destruction of property to persist and have refused to undertake reasonable measures” to restore order.

Trump singled out four cities for defunding: Portland, Oregon; Washington, D.C.; Seattle, Washington; and New York City.

The move threatened billions of dollars for many of the country’s largest urban cities.

But protecting American citizens from crime was not the real reason for this effort.

Polls showed Trump trailing his Democratic rival, former Vice President Joseph R. Biden Jr. As a result, Trump was resorting to the classic Republican tactics of smear and fear.

He wanted to shift public attention from his failure to halt the escalating Coronavirus pandemic—which had already killed more than 189,000 Americans and left 25 million unemployed.

He also wanted to turn Black Lives Matter protests against police brutality into white counter-protest at the ballot box.

Trump had long relied on divide-and-rule tactics to gain and hold power. He hoped to persuade suburban whites that he was the only thing standing between them and a black crime wave about to engulf them.

The hatred that millions of older whites—especially rural ones—felt for most of their fellow Americans gave Trump the White House in 2016. Trump hoped that such hatred—combined with fear—would do it again in 2020.

THE MYSTERY OF INSPIRED LEADERSHIP: PART TWO (END)

In History, Military, Politics, Social commentary on January 1, 2025 at 12:05 am

They seem to come out of nowhere—people who have never had military training nor even any experience with violence. Yet they display an utter fearlessness and eloquence that inspires others to great deeds in the face of overwhelming danger.   

For 13 days—from February 23 to March 6, 1836—about 200 frontiersmen defended a ruined mission in San Antonio, Texas, against an army of 2,000 Mexican soldiers.

Few of them had known each other before finding themselves besieged. None of them had had professional military training. Some had served in local militias or as irregulars fighting Indians under the command of frontier officers such as Andrew Jackson.

One of these was David Crockett, recently a Congressman from Tennessee. 

Since the vast majority of the garrison were volunteers, they could have deserted the fortress at any time.

Holding them in place was a former lawyer named William Barret Travis. Gifted with an eloquence beyond his 26 years, he gave purpose to their stand. 

William Travis — Badass of the Week

William Barret Travis (with sword) at the Alamo

As historian T.R. Fehrenbach writes in his monumental book, Lone Star: A History of Texas and the Texans:

“From the Alamo, from his first message before the arrival of the Mexicans to his last, his words had the ring of prophecy. The Texas historian who stated publicly that few people would want to have a son serve under William Barret Travis had forgotten, in the comforts of long security, the reasons why men make war.”

When the final assault came before dawn on March 6, 1836, the roughly 200 defenders killed and wounded about 600 of their enemies—inflicting a casualty rate of 33% on the Mexican army.

Travis’ body was found near his cannon on the north wall. He had been shot through the forehead.

The garrison’s sacrifice inspired Sam Houston’s ragtag army to fall on the Mexican army at San Jacinto on April 21. Slaughtering about 800 soldiers, the Texans captured Mexican dictator Antonio Lopez de Santa Anna—and forced him to surrender control of Texas in return for his life.

  • Volodymyr Zelensky (January 25, 1978 – ) is a former attorney, actor and comedian who, as the sixth president of Ukraine, now leads his country in a life-or-death struggle against the aggressive Russia of Vladimir Putin.

After earning a law degree from the Kiev National Economic University, he pursued a career in comedy. He created his own production company, Kvartal 95, which produced films, cartoons, and TV shows. His comedy, Servant of the People, starred Zelensky as the president of Ukraine.  

Volodymyr Zelensky Official portrait.jpg

Volodymyr Zelensky

In 2019, he announced his candidacy for president of Ukraine. He opposed the corruption that had been rife under the country’s luxury-loving president, Victor Yanukovych.

(In 2014, Ukrainians had rioted in Kiev and evicted Yanukovych. And that didn’t sit well with his “sponsor”—Russian President Vladimir Putin.)

A second feature of Zelensky’s presidential campaign: He promised to resolve the Russia-sponsored separatist movement in Donbas and end Ukraine’s protracted conflict there with Russia.

Zelensky won election by a landslide, with 72% of the vote.

In 2021, his administration came under mounting pressure from Russia. On February 24, 2022, Putin ordered a full-scale invasion of Ukraine.

Russia 'threatening Ukraine With Destruction', Kyiv Says | Conflict News - Newzpick

Ukraine vs. Russia

In the early hours of February 24, shortly before the start of the Russian invasion, Zelensky recorded an address to both Ukraine and Russia. As a Jew, he refuted Putin’s claims that there were Neo-Nazis in the Ukrainian government. 

And he appealed to Russians—in Russian—to pressure their leadership to prevent war.

During the assault by Russian troops on the capital of Kiev, the Biden administration urged Zelensky to evacuate to a safer location and offered to help him do so. Zelensky refused, saying: “The fight is here [in Kiev]; I need ammunition, not a ride.”

As CBS correspondent Scott Pelley put it: “The moment Zelensky told his people he refused to flee, they refused to fall.”

Russia expected Kiev to fall in three days. But almost three years after the invasion, Kiev still remains defiant—and in the hands of Ukrainians.

When he wasn’t broadcasting defiance at Russia and rousing Ukrainians to heroism, he was often visiting the battlefront.  

Interviewed on CBS’ 60 Minutes, Zelensky said: “I don’t want to make myself out to be a hero. I love my family. I want to live many more years, but choosing between running or being with my people, of course I’m ready to give my life for my country.”

Since the start of the invasion, he has reportedly been the target of more than a dozen assassination attempts.

Other world leaders have applauded his courage and leadership. Historian Andrew Roberts compared him to Winston Churchill. 

The Harvard Political Review said that Zelensky “has harnessed the power of social media to become history’s first truly online wartime leader, bypassing traditional gatekeepers as he uses the internet to reach out to the people.”

Zelensky sees Ukraine’s struggle as the opening round of Russia’s war against the West.

“Some are….saying, ‘We can’t defend Ukraine because there could be a nuclear war.’ I think that today, no one in this world can predict what Russia will do. If they invade further into our territory, then they will definitely move closer and closer to Europe. They will only become stronger and less predictable.”