bureaucracybusters

Posts Tagged ‘BLUESKY’

TWITTER ME SOME HATE: PART ONE (OF TWO)

In Bureaucracy, Business, History, Politics, Social commentary on January 23, 2018 at 12:04 am

According to “The Twitter Rules,” posted on the Twitter website:

We believe in freedom of expression and open dialogue, but that means little as an underlying philosophy if voices are silenced because people are afraid to speak up.

In order to ensure that people feel safe expressing diverse opinions and beliefs, we prohibit behavior that crosses the line into abuse, including behavior that harasses, intimidates, or uses fear to silence another user’s voice.

Context matters when evaluating for abusive behavior and determining appropriate enforcement actions. Factors we may take into consideration include, but are not limited to whether:

  • the behavior is targeted at an individual or group of people;
  • the report has been filed by the target of the abuse or a bystander;
  • the behavior is newsworthy and in the legitimate public interest.

Abuse: You may not engage in the targeted harassment of someone, or incite other people to do so. We consider abusive behavior an attempt to harass, intimidate, or silence someone else’s voice.

Unwanted sexual advances: You may not direct abuse at someone by sending unwanted sexual content, objectifying them in a sexually explicit manner, or otherwise engaging in sexual misconduct.

Hateful conduct: You may not promote violence against, threaten, or harass other people on the basis of race, ethnicity, national origin, sexual orientation, gender, gender identity, religious affiliation, age, disability, or serious disease. Read more about our hateful conduct policy.

Hateful imagery and display names: You may not use hateful images or symbols in your profile image or profile header. You also may not use your username, display name, or profile bio to engage in abusive behavior, such as targeted harassment or expressing hate towards a person, group, or protected category. We will begin enforcing this rule on December 18, 2017.

Zero Hedge Permanently Suspended From Twitter for 'Harassment' - Bloomberg

So much for the official version of what Twitter users—and non-Twitter users—can expect from those charged with policing Twitter.

Which leads to the question: Why hasn’t Twitter policed—and purged—the single greatest abuser of its “Twitter Rules”: Donald Trump?

Consider:

Donald Trump’s tweet-first-and-never-mind-the-consequences approach to life has been thoroughly documented.

From June 15, 2015, when he launched his Presidential campaign, until October 24, 2016, he fired nearly 4,000 angry, insulting tweets at 281 people and institutions. The New York Times needed two full pages of its print edition to showcase them.

Donald Trump

Among these targets were:

  • His Democratic rival, Hillary Clinton
  • His fellow Republican Presidential candidates
  • Actress Meryl Streep
  • News organizations
  • President Barack Obama
  • Comedian John Oliver
  • Obamacare
  • Singer Neil Young
  • The state of New Jersey
  • Actor Arnold Schwarzenegger.

His Twitter assaults have often dominated entire news cycles for days on end.

As President-elect, he continued these assaults—such as the one on November 18, 2016.

On that evening, Vice President-elect Mike Pence attended a Broadway performance of the hit musical “Hamilton.”

After the curtain call, the actor Brandon Victor Dixon—who plays Aaron Burr—respectfully addressed Pence:

“We are the diverse America who are alarmed and anxious that your new administration will not protect us, our friends, our children, our parents, or defend us and uphold our inalienable rights. But we truly hope that this show has inspired you to uphold our American values and to work on behalf of all of us.”  

Dixon presenting the 2019 Tony Awards nominations

Brandon Victor Dixon

The Official Tony Awards Youtube Channel, CC BY 4.0 <https://creativecommons.org/licenses/by/4.0&gt;, via Wikimedia Commons

Dixon—who is black—was rightly alarmed.

Trump had received the open and enthusiastic support of the Ku Klux Klan, American Nazi Party and other white supremacist groups. Since his election, white thugs had assaulted blacks and other non-whites across the country.

Trump’s reaction to Dixon’s plea came in two Twitter rants:

“Our wonderful future V.P. Mike Pence was harassed last night at the theater by the cast of Hamilton, cameras blazing. This should not happen!”

And: “The Theater must always be a safe and special place. The cast of Hamilton was very rude last night to a very good man, Mike Pence. Apologize!”

And during his first two weeks as President, Trump attacked 22 people, places and things on his @realDonaldTrump account.

Then, on March 4, 2017, in a series of unhinged tweets, Trump accused former President Barack Obama of tapping his Trump Tower phones prior to the election:

“Terrible! Just found out that Obama had my ‘wires tapped’ in Trump Tower just before the victory. Nothing found. This is McCarthyism!”

“Is it legal for a sitting President to be ‘wire tapping’ a race for president prior to an election? Turned down by court earlier. A NEW LOW!”

“I’d bet a good lawyer could make a great case out of the fact that President Obama was tapping my phones in October, just prior to Election!”

“How low has President Obama gone to tapp my phones during the very sacred election process. This is Nixon/Watergate. Bad (or sick) guy!”

Thus, without offering a shred of evidence to back it up, Trump accused his predecessor—on Twitter—of committing an impeachable offense.

President Barack Obama

On May 9, 2017, Trump abruptly fired FBI Director James Comey.

Reports soon surfaced that his reason for doing so was that Comey had refused to pledge his personal loyalty to Trump.

Trump had made this “request” during a private dinner at the White House in January. 

Another unpunished violation of Twitter’s Terms-of-Service was about to occur.

TRUMPING DEMOCRACY

In Bureaucracy, History, Law, Military, Politics, Social commentary on September 1, 2016 at 12:07 am

As the 2016 Presidential race gets ever closer to the finish, it’s well to consider Donald Trump’s ideas about democracy. 

In 2011, as the 2012 Presidential race began heating up, Trump didn’t have a very high opinion of Mitt Romney, the man who then seemed the likely Republican nominee for President.

On April 17, 2011, toying with the idea of entering the Presidential race himself, the always self-promoting Trump said this about Romney, the former Massachusetts governor and GOP candidate:

“He’d buy companies. He’d close companies. He’d get rid of jobs. I’ve built a great company. I’m a much bigger businessman and have a much, much bigger net worth. I mean my net worth is many, many, many times Mitt Romney.

Donald Trump

“Mitt Romney is a basically small-business guy, if you really think about it. He was a hedge fund. He was a funds guy. He walked away with some money from a very good company that he didn’t create. He worked there. He didn’t create it.”

Trump added that Bain Capital, the hedge fund where Romney made millions of dollars before running for governor, didn’t create any jobs. Whereas Trump claimed that he—Trump—had created “hundreds of thousands of jobs.”

So Romney himself may have been puzzled when Trump announced, on February 2, 2012: “It’s my honor, real honor, and privilege to endorse Mitt Romney” for President.

“Mitt is tough, he’s smart, he’s sharp, he’s not going to allow bad things to continue to happen to this country that we all love. So, Governor Romney, go out and get ‘em. You can do it,” said Trump.

And Romney, in turn, had his own swooning-girl moment: “I’m so honored to have his endorsement….There are some things that you just can’t imagine in your life. This is one of them.”

Mitt Romney

Throughout the 2012 Presidential race, Trump continued to “help” Romney—by repeatedly accusing President Barack Obama of not being an American citizen.

Had that been true, Obama would not have had the right to be President—since the Constitution says that only an American citizen can hold this position.

Of course, that was entirely what Trump wanted people to believe—that Obama was an illegitimate President, and deserved to be thrown out.

Come election night—and disaster for Romney.  And Trump.

When it became clear that Romney was not going to be America’s 45th President, Trump went ballistic on Twitter. Among his tweets:

  • More votes equals a loss…revolution!
  • Lets fight like hell and stop this great and disgusting injustice!  The world is laughing at us.
  • We can’t let this happen.  We should march on Washington and stop this travesty.  Our nation is totally divided!
  • The phoney electoral college made a laughing stock out of our nation.  The loser one!
  • He lost the popular vote by a lot and won the election.  We should have a revolution in this country!

To put Trump’s rants into real-world perspective:  

  • According to Trump, the electoral process works when a Republican wins the Presidency.  It only doesn’t work when a Democrat wins.
  • “We should march on Washington” conjures up images of another Fascist–Benito Mussolini–marching on Rome at the head of his Blackshirts to seize power. Which, in a democracy, is treason.  
  • “The phoney electoral college made a laughing stock out of our nation. The loser one!”  

This last is startling, on three counts:

First, the 2012 Republican Platform spoke lovingly about the need for preserving the Electoral College:

“We oppose the National Popular Vote Interstate Compact or any other scheme to abolish or distort the procedures of the Electoral College.

“We recognize that an unconstitutional effort to impose ‘national popular vote’ would be a mortal threat to our federal system and a guarantee of corruption as every ballot box in every state would become a chance to steal the presidency.”

Second, the loser didn’t win: He lost.  With votes still being counted (as of November 8) Obama got 60,652,238.  Romney got 57,810,407.

Third, in 2000, Al Gore won the popular vote (50,999,897) to George W. Bush’s 50,456,002.  But Bush trounced Gore in the Electoral College (271 to 266).

Still, that meant Bush—not Gore—would head the country for the next eight years. And that was perfectly OK with right-wingers like Trump.

It was only when Obama won the Electoral College count by 332 to 206 that this was—according to Trump–a “travesty.”

And Trump’s solution if voters dare to elect someone other than Trump’s pet choice: “Revolution!”

This comes perilously close to advocating violent overthrow of the government. Otherwise known as treason–a crime traditionally punished by execution, or at least lengthy imprisonment.

When former President Andrew Jackson was close to death, he asked his doctor: What act of my administration will be most severely condemned by future Americans?

Andrew Jackson

The doctor threw out a couple of guesses.

“Not at all!” replied Jackson. “Posterity will condemn me more because I was persuaded not to hang John C. Calhoun [the South Carolina Senator who created the doctrine of “secession” that ultimately led to the Civil War] as a traitor than for any other act in my life!”

If Donald Trump inherits control of America’s nuclear weapons, future historians—if there are any—may feel that Barack Obama should have done the same for Trump.

WHY AMERICANS HATE CABLE COMPANIES

In Bureaucracy, Business, History, Politics, Self-Help, Social commentary on July 29, 2016 at 12:17 am

In 1970, Robert Townsend, the CEO who had turned around a failing rent-a-car company called Avis, published what is arguably the best book written on business management.

It’s Up the Organization: How to Stop the Corporation From Stiffling People and Strangling Profits.

Though published 46 years ago, it should be required reading–for CEOs and consumers.

Don’t fear getting bogged down in a sea of boring, theory-ridden material.  As Townsend writes:

“This book is in alphabetical order. Using the table of contents, which doubles as the Index, you can locate any subject on the list in 13 seconds. And you can read all I have to say about it in five minutes or less.

“This is not a book about how organizations work.  What should happen in organizations and what does happen are two different things and about as far apart as they can get.  THIS BOOK IS ABOUT HOW TO GET THEM TO RUN THREE TIMES AS WELL AS THEY DO.”

Comcast is the majority owner of NBC and the largest cable operator in the United States. It provides cable TV, Internet and phone service to more than 50 million customers.

So you would think that, with so many customers to serve, Comcast would create an efficient way for them to attain help when they face a problem with billing or service.

Think again.

Consider the merits of Townsend’s short chapter on “Call Yourself Up.”

Townsend advises CEOs:“Pretend you’re a customer. Telephone some part of your organization and ask for help. You’ll run into some real horror shows.”

Now, imagine what would happen if Brian L. Roberts, the CEO of Comcast, did just that.

Brian L. Roberts: Leading Comcast Corporation's Evolution into A Global  Media and Technology Powerhouse | Key Executives

Brian L. Roberts

First, he would find that, at Comcast, nobody actually answers the phone when a customer calls. After all, it’s so much easier to fob off customers with pre-recorded messages than to have operators directly serve their needs.

And customers simply aren’t that important–except when they’re paying their ever-inflated bills for phone, cable TV and/or Internet service.

Comcast’s revenues stood at $19.25 billion for the fourth quarter of 2015. 

In 2015, Roberts earned $36.2 million in salary, options and other compensation, a 10% increase from 2014.

So it isn’t as though the company can’t afford hiring a few operators and instructing them to answer phones directly when people phone in.

But instead of being directly connected to someone able to answer his question or resolve his problem, Roberts would hear:

“Welcome to Comcast–home of Xfinity.”

Comcast - LiveRamp

Then he would hear an annoying clucking sound–followed by the same message in Spanish.

“Your call may be recorded for quality assurance.

“To make a payment now, Press 1.  To continue this call, Press 2.”

Then he would hear: “For technical help, press 1, for billing, press 2.  For more options, press 3.”

Assuming he pressed 2 for “billing,” he would hear:

“For payment, press 1  For balance information, press 2.  For payment locations, press 3.  For all other billing questions, press 4.”

Then he would be told: “Please enter the last four digits of the primary account holder’s Social Security Number.”

Then, as if he hadn’t waited long enough to talk to someone, he would get this message: “Press 1 if you would like to take a short survey after your call.”

By the time he heard that, he would almost certainly not be in a mood to take a survey.  He would simply want someone to come onto the phone and answer his question or resolve his problem.

Then he would hear: “At the present time, all agents are busy”–and be electronically given an estimate by when someone might deign to answer the phone.

“Please hold for the next customer account executive.”

If he wanted to immediately reach a Comcast rep, Roberts would press the number for “sales.”  A sales rep would gladly sign him up for more costly products–even if he couldn’t solve whatever problem Roberts needed addressed.

Assuming that someone actually came on, Roberts couldn’t fail to notice the unmistakable Indian accent of the rep he was now speaking with.

Not Indian as in American Indian-because that would mean his company had actually hired Americans who must be paid at least a minimum American wage for their services.

No, Comcast, like many other supposedly patriotic corporations, “outsources” its “customer service support team” to the nation, India.

After all, if the “outsourced” employees are getting paid a pittance, the CEO and his top associates can rake in all the more.

Of course, the above scenario is totally outlandish–and is meant to be.

Who would expect the wealthy CEO of a major American corporation to actually wait in a telephone queue like an ordinary American Joe or Jane?

That would be like expecting the chief of any major police department to put up with hookers or panhandlers on his own doorstep.

For the wealthy and the powerful, there are always underlings ready and willing to ensure that their masters do not suffer the same indignities as ordinary mortals.

Such as the ones who sign up for Comcast TV, cable or Internet services.