There is an urgent need for states—and especially the Federal government—to impose serious regulatory controls on Facebook.

Facebook is the world’s largest social media company, with 2.934 billion users by July, 2022. Its social and political influence on the United States is enormous. According to its profile on Wikipedia:

“The subject of numerous controversies, Facebook has often been criticized over issues such as user privacy (as with the Cambridge Analytica data scandal), political manipulation (as with the 2016 U.S. elections) and mass surveillance.

“Posts originating from the Facebook page of Breitbart News, a media organization previously affiliated with Cambridge Analytica, are currently among the most widely shared political content on Facebook.

“Facebook has also been subject to criticism over psychological effects such as addiction and low self-esteem, and various controversies over content such as fake news, conspiracy theories, copyright infringement, and hate speech. Commentators have accused Facebook of willingly facilitating the spread of such content as well as exaggerating its number of users to appeal to advertisers.”

Facebook / Meta headquarters in Menlo Park, California 

LPS.1, CC0, via Wikimedia Commons

To which should be added the following:

• Facebook operates as virtually a law unto itself, arbitrarily deciding which posts violate its “Community Standards” and deleting them (and their posters) without warning and right to appeal.
• No details are ever given as to what about the post, specifically, posed a threat to other Facebook members.
• Facebook claims that its users have the right to appeal: “You can disagree with the decision if you think we got it wrong.”
• But then Facebook declares: “We usually offer the chance to request a review and follow up if we got the decision wrong. We have fewer reviewers available right now because of the coronavirus (COVID-19) outbreak. We’re trying hard to priorities reviewing content with the most potential for harm. This means we may not be able to follow up with you, though your feedback helps us do better in the future.” 
• Using COVID as an excuse to avoid responsible behavior is despicable. If Facebook is going to ban people for supposedly violating its “Community Standards,” there is a moral obligation—if not a legal one—to give them a chance to share their side of the story.
• Facebook revenues have made its CEO, Mark Zuckerberg, worth $71.5 billion. But Facebook refuses to provide its users with an 800 number so they can appeal directly to the Censorship Committee and share their reasons for posting the comments they did.   

Mark Zuckerberg 

Anthony Quintano from Westminster, United States, CC BY 2.0 <https://creativecommons.org/licenses/by/2.0&gt;, via Wikimedia Commons

• Nor does Facebook provide even an Instant Messaging capability, so members can do so. 
• Facebook’s refusal to provide a contact number for its members exposes them to potential fraud. National Public Radio published a January 31, 2017 article on “Searching for ‘Facebook Customer Service’ Can Lead To a Scam.”
• According to Google data: “‘Facebook customer service’ gets searched, on average, about 27,000 times a month in the U.S.” Yet on its own “Help Community” page, Facebook admits: “Facebook doesn’t offer a phone number for support.” 
• Nor do Facebook’s executives deign to respond to letters sent to them. I have sent letters to its CEO, Mark Zuckerberg, and to Sheryl Sandberg, a member of its board of directors. Neither had the courtesy to reply.
• Many of those I know on Facebook have been censored for posts that criticize Donald Trump. Apparently, “freedom of expression” exists only for those who support a man who staged an illegal coup to overturn a totally legitimate election.
• Members can be banned from Facebook for posting entirely legitimate news stories. One such story described how Texas Congressman Joe Burton had sent a series of smarmy emails to numerous women—while posing as a paragon of “family values.”
• The post was removed and its poster was sent the following message: “We removed content you posted. We removed this content because it doesn’t follow the Facebook Community Standards.” Then the member who posted it found himself blocked from Facebook.

• One Facebook member posted an innocuous anti-Trump cartoon: A group of children are lined up at a house on Halloween. A woman at the door says: “Oh, look. We have a pirate, a witch and a Trump supporter [a boy wearing a white sheet as a ghost].” The post was removed and the poster blocked from Facebook:
• Many Facebook users have found themselves punished after Facebook’s star chamber censors found a post they didn’t like from four years earlier.
• Facebook’s arbitrary and punitive actions are so notorious they have become grist for countless memes—some of which are hilarious: “Warning: You have violated a rule we haven’t  made up yet. Because you’re a known troublemaker you’ve been banned for 30 days. Thank you for using Facebook, have a nice day.”

• I was sentenced to “Facebook Jail” for two posts. The first of these stated: “Americans are historical illiterates.” This was labeled “hate speech and inferiority.” The fact that the distinguished historian David McCullough had said exactly the same meant nothing to Facebook.
• Taken to its logical conclusion, only comments celebrating the ignorance of ignorant people will be considered acceptable on Facebook.