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“YOUR CALL IS VERY IMPORTANT TO US”: PART TWO (END)

In Bureaucracy, Business, Self-Help, Social commentary on December 16, 2014 at 12:00 am

So you’ve spent the last half-hour or more on the phone, listening to one recorded message after another (and probably a symphony of bad music).

And you’re no closer to solving the problem that caused you to phone the company/agency in the first place.

What to do?

  • Go on the Net and look up the company’s/agency’s website.  Look for links to their Board of Directors.  Often enough you’ll get not only their names but their bios, phone numbers and even email addresses.
  • Start looking at the bottom of the website page.  Many companies/agencies put this information there–and usually in small print.
  • Look for the names of officials who can help you.  That means the ones at the top of the  company–or at least high enough so you can be sure that whoever responds to your call, letter and/or email has the necessary clout to address your problem.
  • If you call, don’t ask to speak directly with Mr. Big–that’s not going to happen.  Ask to speak with Mr. Big’s secretary, who is far more accessible.
  • Keep your tone civil, and try to make your call as brief as possible.  Don’t go into a lot of background about all the problems you’ve been having getting through to someone.
  • Give the gist and ask for a referral to someone who can help resolve your problem.
  • If the secretary needs more time to study the problem before referring you to someone else, be patient.  Answer any questions asked–such as your name, address, phone number and/or email.
  • State–specifically–what you want the company to do to resolve your problem.  If you want a refund or repairs for your product, say so.
  • Too many consumers don’t specify what they want the company to do–they’re so caught up in their rage and frustration that this completely escapes them. 
  • Be reasonable.  If you want a refund, then don’t ask for more money than you paid for the product.  If you want to return a product for an exchange, don’t expect the company to give you a new one with even more bells and whistles–unless you’re willing to pay the difference in price.
  • If you want an agency to investigate your complaint, don’t expect them to drop everything else and do so instantly.  Give them time to assess your information and that supplied by others.
  • It’s usually possible to get one agency to sit on another–if you can make a convincing case that it’s in that secondary agency’s best interests to do so.
  • For example: If you’ve been roughed up by local police for no good reason, you can file a complaint with that department–-and the FBI and U.S. Attorney’s Office (federal prosecutor) to investigate.
  • That doesn’t guarantee they will resolve your problem.  But if you can show that the cops have violated several Federal civil rights laws, the odds are that someone will take a serious look at your complaint.
  • If a company/agency official has acted so outrageously that the company/agency might now be held liable for his actions, don’t be afraid to say so.
  • But don’t threaten to sue.  Just point out that the employee has acted in such a way as to jeopardize the company’s/agency’s profits and/or reputation for integrity/efficiency.  Make it clear that the organization is not well-served by such behavior.
  • Don’t try to win sympathy for yourself.  An agency/company doesn’t care about you.  It cares only about its profits and/or reputation.  So if you got a raw deal, but don’t have the means to threaten either, its top executives won’t lift a finger to help you.
  • If you can make it clear that the profits and/or reputation of the agency/business have been compromised by the actions of its employee(s), your letter/email will instantly catch the attention of Mr. Big.  Or one of Mr. Big’s assistants–who will likely take quick action to head off a lawsuit and/or bad publicity by trying to satisfy your request.
  • Give the CEO’s secretary at least one to two days to get back to you.  Remember: Resolving your problem isn’t the only task she needs to complete.
  • If you’re writing the CEO, make sure you use his full name and title–and that you spell both correctly. People don’t get to be CEOs without a huge sense of ego. Nothing will turn him off faster than your failing to get his name and title exactly right.
  • As in the case with his secretary, be brief–no more than a page and a half.  Outline the problem you’re having and at least some (though not necessarily all) of the steps you’re taken to get it resolved.
  • Then state what you want the company to do.  Again, be fair and reasonable.
  • If your main problem is simply getting through the phone system of the business, point out that most customers won’t put up with such rudeness and inefficiency. They will take their business elsewhere.

“YOUR CALL IS VERY IMPORTANT TO US”: PART ONE (OF TWO)

In Bureaucracy, Social commentary, Self-Help, Business on December 14, 2014 at 9:08 pm

How many times have you called a government agency or company and instantly found yourself put on hold?

To add insult to injury, you usually wind up serenaded by recorded music that would be totally forgettable if it weren’t so unforgivably irritating.

And every 30 seconds or so a recorded voice comes on to assure you: “Your call is very important to us.”

Have you ever wondered:If my call is so important to you, why aren’t you answering it? 

The truth is that most companies and government agencies don’t want their employees speaking with the customers who make their existence a reality.

Having your questions answered by another human being requires the company/agency to assign–and pay–people to do just that.

Most hiring managers don’t want to hire any more people than they absolutely have to.  Assigning people to answer customers’ calls means that many of those calls will take time to answer, because some problems can’t be solved in a matter of seconds.

This is especially true when the problem involves technology.

(Technical support employees of computer/software companies are notorious for advising customers to “just put the Restore Disk back into your computer and restore it back to default.”

This wipes out your problem–and everything you’ve saved on your computer.  It also gets you off the phone quickly with Tech Support.)

To a bean-counting executive, time is money.  And that’s money that won’t be going into the pockets of some already overpaid CEO.

Even government agencies like police departments don’t want to spend any more time than necessary taking the calls of those who need to reach them.

Even calls to 911 can leave you talking to no one, with only a recorded message telling you to wait until someone deigns to speak with you.

That’s why many bureaucracies arrange that when you call for help, you’re fobbed off with a recorded message telling you to visit the company’s or agency’s website.

This assumes, of course, that

  1. You have a computer;
  2. If you do, you also have Internet access; and
  3. All the answers to life’s problems–including yours–can be found on that website.

If you

  • Don’t have a computer;
  • You have a computer but don’t have Internet access;
  • You do have Internet access but the service is down;
  • Can’t find the solution to your problem on the agency/company website

you’re flat out of luck.

And the agency/company couldn’t care less.

But it need not be this way.

Companies and agencies can treat their customers with respect for their time and need for help.

That’s why companies that genuinely seek to address the questions and concerns of their customers reap strong customer loyalty–and the profits that go with it.

One of these is LG, which produces mobile phones, TVs, audio/video appliances and computer products.

LG actually offers an 800 Customer Care number that’s good 24-hours a day.

Its call center is staffed with friendly, knowledgeable people who are willing to take the time to answer customer questions and guide them through the steps of setting up the appliances they’ve bought.

Another company that dares to have human beings stand behind its products–and explain how to use them–is The Sharper Image.

Recently, Dave, a friend of mine, bought an electronic alarm clock that allows you to wake up to a variety of exotic sounds–such as a thunderstorm, the seashore, chirping birds or foghorns.

A brochure on how to set the alarm and sounds came with the clock, but Dave couldn’t make sense of it.  Luckily, there was an 800 number given in the brochure for those who needed to be walked through the necessary steps.

Dave called The Sharper Image and quickly found himself connected with a friendly and knowledgeable customer care rep.  She clearly and patiently explained what he needed to do to choose which sounds he wanted to awaken to.

And then she just as patiently repeated that list of steps while he quickly typed them up for future use if he forgot what to do.

Such an approach to customer service is not new–just extremely rare these days.

In his 1970 bestselling primer on business management, Up the Organization, Robert Townsend offered the following advice to company CEOs: “Call yourself up.”

“When you’re off on a business trip or a vacation,” writes Townsend, “pretend you’re a customer.  Telephone some part of your organization and ask for help.  You’ll run into real horror shows.

“Don’t blow up and ask for name, rank and serial number–you’re trying to correct, not punish.  Just suggest to the manager (through channels, dummy) that he make a few test calls himself.”

So how do you cope with agencies/companies that don’t care enough to help their customers?

I’ll address that in my next column.

RFK VS. HOFFA: A CLASH OF TITANS: PART TWO (END)

In Bureaucracy, History, Politics, Social commentary on December 11, 2014 at 12:01 am

The 1983 TV mini-series, “Blood Feud,” chronicles the decade-long struggle between Robert F. Kennedy and James R. Hoffa.

As Attorney General, Kennedy declares war–for the first time in American history–on the Mafia.  He forces longtime FBI Director J. Edgar Hoover–who has long refused to tackle the Mob–to investigate and arrest mobsters throughout the nation.

He also brings new charges against Hoffa–and, once again, is outraged to see Hoffa acquitted.

But under the unrelenting pressures of being in the crosshairs of the FBI, Hoffa begins to crack.  He tells a trusted colleague, Edward Grady Partin (Brian Dennehy) how easy it would be to assassinate Kennedy with a rifle or a bomb.

Later, Partin gets into a legal jam–and is abandoned by the Teamsters.  Hoping to cut a deal, he relays word to the Justice Department of Hoffa’s threats against the Attorney General.

Now working for the Justice Department, Partin sends in reports on Hoffa’s juror-bribing efforts in yet another trial.  Hoffa again beats the rap–but now Kennedy has the insider’s proof he needs to put him away for years.

Meanwhile, the Mafia despairs of the increasing pressure of the Justice Department. At a swanky restaurant, several high-ranking members agree that “something” must be done.

[Although this scene is fictional, it’s clearly based on an infamous outburst of Carlos Marcello, the longtime Mafia boss of New Orleans.

Carlos Marcello

In 1962, Marcello–who had been deported to Guatemala by RFK, then illegally re-entered the country–flew into a rage when a business colleague mentioned Kennedy.

“Take the stone out of my shoe!” he shouted, echoing a Sicilian curse.  “Don’t you worry about that little Bobby sonofabitch.  He’s going to be taken care of!”

When his colleague warned that murdering RFK would trigger the wrath of his brother, President John F.Kennedy, Marcello replied: “In Sicily they say if you want to kill a dog you don’t cut off the tail. You go for the head.”

Marcello considered President Kennedy to be the head.  And he added that he planned to use a “nut” to do the job.]

On November 22, 1963, President John F. Kennedy is assassinated in Dallas.  “Blood Feud” clearly implies that the Mafia was responsible.

[The House Assassinations Committee investigated this possibility in 1978, and determined that Marcello had the means, motiva and opportunity to kill JFK.  But it could not find any conclusive evidence of his involvement.]

Even with the President dead, RFK’s Justice Department continues to pursue Hoffa.  In 1964, he is finally convicted of jury tampering and sentenced to 13 years’ imprisonment.

Hoping to avoid prison, Hoffa phones Robert Kennedy, offering future Teamsters support if RFK runs  for President. To prove he can deliver, he tells Kennedy that the Teamsters have even penetrated the FBI.

Kennedy confronts J. Edgar Hoover, accusing him of illegally planting wiretaps in Mob hangouts all over the country.

J. Edgar Hoover and Robert F. Kennedy 

Hoover retorts that this had been the only way to obtain the prosecution-worthy intelligence Kennedy had demanded: “You loved that flow of information.  You didn’t want it to stop.”

Kennedy: Why did you keep the FBI out of the fight against the Mob for decades?

Hoover: “Every agency that came to grips with them got corrupted by their money.”

[So far as is known, Hoover never made any such confession.  Historians continue to guess his reason for leaving the Mob alone for decades.]

RFK then mentions the CIA’s plots to employ the Mob to assassinate Cuban dictator Fidel Castro

[The agency had wanted to please President Kennedy, and the Mafia had wanted to regain its casinos lost to the Cuban Revolution.]

“The CIA, doing business with the Mob,” says Kennedy. “The FBI, leaking information to its enemies [the Teamsters].”  Then, sadly: “I guess it’s true–everyone does business with everyone.”

[So far as is known, the FBI did not pass on secrets to the Teamsters.  But during the 1970s, the Mafia  penetrated the Cleveland FBI office through bribes to a secretary. Several FBI Mob informants were  “clipped” as a result.]

In 1967, Hoffa goes to prison.  He stays there until, in 1971, President Richard Nixon commutes his sentence in hopes of gaining Teamsters support for his 1972 re-election.

Kennedy leaves the Justice Department in 1964 andis elected U.S. Senator from New York.  In 1968 he runs for President.  On June 5, after winning the California primary, he’s assassinated.

Hoffa schemes to return to the presidency of the Teamsters–a post now held by his successor, Frank Fitzsimmons.  He runs the union in a more relaxed style than Hoffa, thus giving the Mob greater control over its pension fund.

And the Mafia likes it that way.

On July 30, 1975, Hoffa disappears from the parking lot of the Machus Red Fox Restaurant near Detroit.  He had gone there to meet with two Mafia leaders.

Forty years later:

  • Labor unions are a shadow of their former power.
  • The threat they once represented to national prosperity has been replaced by that of predatory  corporations like Enron and AIG.
  • The war RFK began on the Mafia has continued, sending countless mobsters to prison.
  • The idealism that fueled RFK’s life has virtually disappeared from politics.
  • Millions of Americans who once expected the Federal Government to protect them from crime now believe the Government is their biggest threat.

RFK VS. HOFFA: A CLASH OF TITANS: PART ONE (OF TWO)

In Bureaucracy, History, Law Enforcement, Politics, Social commentary on December 10, 2014 at 12:10 am

Long ago, in an America increasingly far away….

A young, idealistic attorney named Robert Francis Kennedy declared war on James Riddle Hoffa, the president of the Mafia-dominated International Brotherhood of Teamsters Union.

As chief counsel for the Senate Labor Rackets Committee, Kennedy was appalled at the corruption he discovered among high-ranking Teamster officials.  As he saw it, under Hoffa’s leadership, the union was nothing less than “a conspiracy of evil.”

Robert F. Kennedy as Chief Counsel, Senate Labor Rackets Committee

Hoffa, in turn, held an equally unflattering view of Kennedy.  “A rich punk,” said Hoffa, who didn’t know or care about “the average workingman.”

In 1983, Blood Feud, a two-part TV mini-series, depicted the 11-year animosity between Kennedy and Hoffa.  Although it took some dramatic liberties, its portrayal of the major events of that period remains essentially accurate.

Today, labor unions are a rapidly-vanishing species, commanding far less political influence than they did 50 years ago.  As a result, young viewers of this series may find it hard to believe that labor ever held such sway, or that the Teamsters posed such a threat.

James Riddle Hoffa testifying before the Senate Labor Rackets Committee

And in an age when millions see “Big Government” as the enemy by millions, they may feel strong reservations about the all-out war that Robert F. Kennedy waged against Hoffa.

The series opens in 1957, when Hoffa (Robert Blake) is a rising figure within the Teamsters. Kennedy (Cotter Smith) is chief counsel for the Senate Labor Rackets Committee.

At first, Hoffa tries to ingratiate himself with Kennedy, telling him: “I know everybody who can help me and anybody who can hurt me.”

A wily Hoffa decides to parley Kennedy’s anti-corruption zeal into a path to power for himself.  Via his attorney, Eddie Cheyfitz, he feeds Kennedy incriminating evidence against Dave Beck, president of the Teamsters.

Robert Blake as James Hoffa

Confronted with a Senate subpoena, Beck flees the country–paving the way for Hoffa to assume the top position in the union. Hoffa believes he has solved two problems at once.

With the ousting of Beck, Kennedy should now be satisfied: “He’s got his scalp.  Now he can move on to other things while I run the union.”

But Hoffa has guessed wrong–with fatal results. Realizing that he’s been “played” by Hoffa, a furious Kennedy strikes back.

Cotter Smith as Robert Kennedy

He orders increased surveillance of Hoffa and his topmost associates.  He subpoenas union records and members of both the Teamsters and Mafia to appear before his committee in public hearings.

And he tries to enlist the aid of legendary FBI Director J. Edgar Hoover (Ernest Borgnine).  But Hoover wants no part of a war against organized crime, whose existence he refuses to admit.

Meanwhile, Kennedy’s confrontations with Hoffa grow increasingly fierce. In open hearings, Kennedy accuses Hoffa of receiving kickbacks in the name of his wife.  Hoffa damns him for “dirtying my wife’s name.”

Kennedy secures an indictment against Hoffa for hiring a spy to infiltrate the Senate Labor Rackets Committee. He’s so certain of a conviction that he tells the press he’ll “jump off the Capitol building” if Hoffa beats the rap.

But Hoffa’s lawyer, Edward Bennett Williams (Jose Ferrer) puts Kennedy himself on the witness stand.  There he portrays Kennedy as a spoiled rich man who’s waging a vendetta against Hoffa.

Hoffa beats the rap, and offers to send Kennedy a parachute.  But he jokingly warns reporters: “Hey, Bobby, you better have it checked.  I don’t trust myself!”

By 1959, Kennedy’s work as chief counsel for the Senate Labor Rackets Committee is over.  But not his determination to send Hoffa to prison.

Throughout 1960, he manages the Presidential campaign for his brother, John F. Kennedy (Sam Groom).  By a margin of only 100,000 votes, John wins the election.

Hoffa thinks that his troubles are over, that “Bobby” will move on to other pursuits and forget about the Teamsters.

Kennedy moves on to another job–the office of United States Attorney General.  For Hoffa, it’s a nightmare come true.

JFK, needing someone in the Cabinet he can trust completely, browbeats Robert into becoming the the nation’s top cop.

As Attorney General, Kennedy must no longer beg J. Edgar Hoover to attack organized crime.  He can–and does–order him to do so.

Throughout the country, the Mafia feels a new heat as FBI agents plant illegal electronic microphones (“bugs”) in their innermost sanctums.  Agents openly tail mobsters–and sending them to prison in large numbers.

And Kennedy sets up a special unit, composed of topflight prosecutors and investigators, to go after just one man: James Riddle Hoffa.  The press comes to call the “Get Hoffa” squad.

Hoffa continues to beat federal prosecutors in court.  But he believes he’s under constant surveillance by the FBI, and his nerves are starting to give way.

Convinced that the FBI has bugged his office, he literally tears apart the room, hoping to find the bug.  But he fails to do so.

What he doesn’t know is he’s facing a more personal danger–from one of his closest associates.

“WE WANT TO GIVE YOU MONEY”: PART THREE (END)

In Business, Law, Law Enforcement, Self-Help, Social commentary on November 7, 2014 at 12:00 am

According to the charity Citizens Advice, online scammers are preying on as many as four million people each year.

How can you protect yourself from becoming one of them?  Look for these characteristics in the emails you receive:

  1. Unsolicited:  You’re told you’ve won a lottery you never entered, or have inherited a fortune from someone you never knew existed.
  2. Addressed Generally: “Attention!” “Dear Friend,” “Attention the owner of this email,” “Hello, Dear.”  Your name is not mentioned, because this email has been mass-mailed to thousands of intended victims.
  3. Appeals to religion: “Hello Beloved in the Lord” or “Yours in Christ” seeks to create a bond with those who deeply believe in God.
  4. Misuse of English: Mis-spellings and faulty grammar usually denote someone–probably a foreigner–using English as a second language.   Examples: Run-on sentences; “you’re” for “your”; “except” instead of “accept”; “Dear Beneficial” instead of “Dear Beneficiary.”
  5. Appeals to Sympathy: “My husband just died” or “I am dying of cancer.”  This is to make you feel sorry for the sender and lower your guard as an intended victim.
  6.  Use of Important Titles/Organizations: “Director,” ‘Barrister,” “Secretary General of the United Nations,” “Police Inspector.”  This is to impress recipients and convince them that the email comes from a trusted and legitimate organization.
  7. Request for Personal Information: This includes some combination of: Name / Address / Telephone Number / Bank Name / Bank Account Number / Fax Number / Driver’s License Number / Occupation / Sex / Beneficiary / Passport Number
  8. Claims of Deposit: “We have deposited the check of your fund to your account” is a typical line to instantly grab your attention.  Someone you’ve never heard of claims he has just put a huge amount of money into an account you know nothing about.  Nor can you access it unless you first pay a “contact fee.”
  9. The “Bank” is in Africa: Unless you know you have relatives there, this should be a dead giveaway to a scam.  Africa is a continent kept alive by the charity of other nations.  It’s not in the business of doling out large sums of money to Westerners.
  10. Overseas Phone Numbers: If you call these, you’ll have a huge bill.  So many people skip calling and just send the money “required” to receive their “cash prize.”
  11. Highly Personal Requests: Asking you–someone they’ve never met–to assume the burden of acting as the executor of their “Last Will and Testament.”
  12. Love Scams: The scammer poses as a man or woman–usually outside the United States–seeking love.  A series of emails flows back and forth for days/weeks, until the scammer says s/he will be glad to fly to the United States to be yours.  All you have to do is put up the money for the flight cost.
  13. “Make Money From Home”: With most employers refusing to hire, “work from home” scams  promise a way to support yourself and your family.  You’re required to provide bank information or pay an up-front “registration fee.”  Then you wait for job orders–that never come.
  14. Debt Relief: Scammers promise to relieve most or all of your debt–for a large up-front fee.  You pay the fee–and are not only out of that money but still in debt.
  15. Home Repair Schemes: Huge down payments are required for home repairs that never happen.
  16. “Free” Trial Offcers: The service or product is free for awhile, but you must opt out later to avoid monthly billings.
  17. The Email Claims to Be From the FBI: Often the “address” includes “Anti-Terrorist and Monetary Crime Division.”  One such email was addressed: “Dear Beneficiary” and offered help in obtaining a “fund.”  The FBI is an investigative agency responsible to the U.S. Department of Justice.  It does not resolve financial disputes or secure monies for “deserving” recipients.   If the FBI wants to contact you, it will do so by letter or by sending agents to your address.  The FBI’s own website states: “At this time we do not have a national e-mail address for sending or forwarding investigative information.”
  18. “I Need Help”: You get an email claiming to be from someone you know–who’s “in jail here in Mexico” or some other foreign country.  S/he begs you to send money for bail or bribes to win his/her freedom.  If you get such an email, call the person to make certain.  Don’t rush to send money–chances are it will go directly to a scammer.

FBI Headquarters: Where stopping cybercrime is now a top priority.

There are several commonsense rules to follow in protecting yourself from online scammers:

  • Don’t trust people you’ve never met to want to give you money.
  • Shop online only with well-known merchants who have a good reputation.
  • If an email from a stranger asks you to send money, don’t do it.  If the sender claims to be a friend, call your friend first to make sure it came from him.
  • Don’t click on unknown links–especially those in emails from unknown senders.
  • If you’re required to pay an advance fee–“on faith”–to receive a big amount of money, the odds are it’s a scam.
  • If you can’t find any solid information on a company, chances are it doesn’t exist.
  • Under its new director, James Comey, the FBI is mounting a major effort against cybercrime.  Click on its page at http://www.fbi.gov/about-us/investigate/cyber for solid advice on how to protect yourself online.
  • If it sounds too good to be true, the odds are: It is untrue.

‘WE WANT TO GIVE YOU MONEY”: PART TWO (OF THREE)

In Law, Law Enforcement, Self-Help, Social commentary on November 6, 2014 at 12:00 am

According to Internet emails, the world is filled with wealthy, generous people who want to make you–someone they haven’t even met–a multi-millionaire.

Here are some more of their emails:

* * * * *

Hello My Dear Winner.

I have contacted you because I have sent you the first transfer of your wining fund sum of $5000.00 from your winning total amount sum of $3.5Million

USD, therefore you need to contact our Western Union agent Dr. Michael David, western union the Manager to give you the transfer payment information and

MTCN to enable you start picking-up your transfer in any Western Union in your city.

Contact Western Union Agent: Dr.Michael David Email;(westerunion005@hotmail.com) Office phone #:+2348166294234

Urgently Contact him to avoid cancelling your wining fund, so try to contact him immediately today for him to forward the MTCN information to you, indicate the Wining Number registration code of EB-2520 to him, when contacting or calling him +2348166294234,

He will be sending you $5000. 00 daily as per our bank discussion with him.

Do get in touch with me once you have received your money complete.

Sinc erely,

Contact him with email below ;(westerunion005@hotmail.com)

Mrs Susan Obrial

* * * * *

Federal Bureau of Investigation (FBI)
Anti-Terrorist And Monitory Crime Division.
Federal Bureau Of Investigation.
INTERNATIONAL MONETARY FUNDS
J.Edgar.Hoover Building Washington Dc
Customers Service Hours / Monday To Saturday
Office Hours Monday to Saturday:

Dear Beneficiary,

Series of meetings have been held over the past 7 months with the secretary general of the United Nations Organization. This ended 3 days ago. It is obvious that you have not received your fund which is to the tune of $2.3million Usd due to past corrupt Governmental Officials who almost held the fund to themselves for their selfish reason and some individuals who have taken advantage of your fund all in an attempt to swindle your fund which has led to so many losses from your end and unnecessary delay in the receipt of your fund.

The National Central Bureau of Interpol enhanced by the United Nations and Federal Bureau of Investigation and the International monetary funds have successfully passed a mandate to the current president of Nigeria his Excellency President Good luck Jonathan to boost the exercise of clearing all foreign debts owed to you and other individuals and organizations who have been found not to have receive their Contract Sum, Lottery/Gambling, Inheritance and the likes. Now how would you like to receive your payment? Because we have two method of payment which is by Check or by ATM card?

ATM Card: We will be issuing you a custom pin based ATM card which you will use to withdraw up to $3,000 per day from any ATM machine that has the Master Card Logo on it and the card have to be renewed in 4 years time which is 2018. Also with the ATM card you will be able to transfer your funds to your local bank account. The ATM card comes with a handbook or manual to enlighten you about how to use it. Even if you do not have a bank account.

Check: To be deposited in your bank for it to be cleared within three working days. Your payment would be sent to you via any of your preferred option and would be mailed to you via UPS. Because we have signed a contract with UPS which should expire in the next three weeks you will only need to pay $280 instead of $620 saving you $340 So if you pay before the three weeks 2011 you save $340 Take note that anyone asking you for some kind of money above the usual fee is definitely a fraudsters and you will have to stop any communication with every other person if you have been in contact with any. Also remember that all you will ever have to spend is $280.00 nothing more!

Nothing less! And we guarantee the receipt of your fund to be successfully delivered to you within the next 24hrs after the receipt of payment has been confirmed.

Note: Everything has been taken care of by the Federal Government of Nigeria the International Monetary Funds, The United Nation and also the FBI and including taxes, custom paper and clearance duty so all you will ever need to pay is $280.

DO NOT SEND MONEY TO ANYONE UNTIL YOU READ THIS: The actual fees for shipping your ATM card is $420 but because UPS have temporarily discontinued the C.O.D which gives you the chance to pay when package is delivered for international shipping We had to sign contract with them for bulk shipping which makes the fees reduce from the actual fee of $620 to $280 nothing more and no hidden fees of any sort!

To effect the release of your fund valued at $2.3million Usd you are advised to contact our correspondent in Africa the delivery officer Mr Danny Blessed with the information below,

Full Name:Mr Danny Blessed
Email: dannyblessed07@gmail.com
Telephone: +1 910-300-7443
You are advised to contact him with the informations as stated below:

Your full Name..
Your Address:…………..
Home/Cell Phone:…………..
Occupation:………………..
Preferred Payment Method (ATM / Cashier Check)

Upon receipt of payment the delivery officer will ensure that your package is sent within 24 working hours. Because we are so sure of everything we are giving you a 100% money back guarantee if you do not receive payment/package within the next 24hrs after you have made the payment for shipping.

Yours sincerely,
Miss Donna Story
FEDERAL BUREAU OF INVESTIGATION
UNITED STATES DEPARTMENT OF JUSTICE
WASHINGTON, D.C. 20535

* * * * *

Good day;

I wish to inform you that your outstanding debt has been scheduled for immediate payment to you Via Western Union Money Transfer . You are to contact Western Union for your payment of USD$1,500.000.00 USD with the below information’s.

FULL NAME:………………….
CONTACT ADDRESS:…………….
DIRECT PHONE/CELL NUMBER……….(for easy communication)

Send the above listed information’s to the Fund Verification Department Office on the information below:

Contact Person: Mrs.Rosemary Umar
Mobile:  +229 9873 5986
E-mail: ( western.union099@administrativos.com )

“WE WANT TO GIVE YOU MONEY”: PART ONE (OF THREE)

In Law, Law Enforcement, Self-Help, Social commentary on November 5, 2014 at 3:13 pm

Receiving unsolicited, get-rich-quick emails has become a regular headache for millions of Internet users.

And the reason for this is that, all too often, they succeed in defrauding their recipients. In 2013, losses from Nigerian scams totaled $12.7 billion.

What follows is a sample of such emails–and ways to spot their fraudulent characteristics.

* * * * *

Hello Dearest Beloved in the Lord,

Greeting and peace be upon you as you read this message, I know this letter  will come to you as a huge surprise, but I implore you to take the time to go through it carefully as the decision you’ll make will go a long way to facilitate my peaceful repose and the  manifestation of my last wish. I am Mrs. Grace Ford an aging widow of 67 years old suffering from long time chronic organ failure resulting from terminal cancer which has left me paralyzed and bedridden for the past 3 years.

I was recently notified my late husband Mr. Terry Ford who died in the Air France Flight 447 crash had an outstanding and unclaimed cash deposit account worth the sum of US$5,500,000.00 whose deposit documents bears my name as the next of kin and is presently facing danger of being declared a dormant account and returned to the government treasury.

My present state of health does not permit me to take any direct action here and I do not wish to have the wealth of my late husband end up in the hands of undeserving government officials. I need a very honest and God fearing Christian who I can make the executor of my WILL and have this unclaimed funds released to so it could be used for charity works.

MY GREATEST WISH IS TO GIVE THIS FUNDS SECURED AND USED FOR CHARITY WORKS. I choose you from the several email contacts presented to by the nursing staff and after honest prayers to the LORD to bring me a helper and I decided to contact you if you may be willing and interested to handle these trust funds in good faith before anything happens to me.

I am in urgent need of your cooperation and I believe a divine force is driving me to contact you for this noble task; you must not fail me and the millions of the poor people in our today’s WORLD. This is my legitimate inheritance and NOT stolen money and there are no dangers involved as all is 100% RISK FREE with concrete legal proof.

Please if you would be able to cooperate with me as my legally appointed executor of my last Will and Testament and ensure my inheritance is put to good use benefiting the less privileged and victims of natural disasters around the globe.

Yours Sister in the Lord

Mrs. Grace Ford. 

* * * * *

Atten,

Western Union Under Eco Bank Head Office Plc has finalize all the necessary
arrangement and your fund $1.6musd has been approved by the board of directors
of ECO BANK, you will be receiving $5000 per day.

Our attorney will go to the Inland Revenue tax office to obtain a letter of
administration tax clearance approval on your behalf from high Court.

Sender Name: Duray Wilson
MTCN:  619.356.0005
Question: When
Answer: Today

Endeavor to email him the following information for Re- Confirmation,

You’re Receiver Name————–
You’re Country——————–
You’re City———————–
Your Tell———————–
You’re Test Question————–
You’re Test Answer—————-
You’re Id————————-

Forward the information here ( wester20union@yahoo.com ) Or Call Mr.
Kenneth Aka On tell phone: +229-68441938

Thanks
From Hon Mrs. Juliet Adams

* * * * *

Dear Friend,

I want you to know that all my efforts to transfer the funds to you through courier company were of no avail due to the amount of money involved is very large to be sent out through courier company.I was later made to understand by the federal ministry of finance that the funds could not be transfer to you via courier company.

Therefore,in order to transfer the funds to you,I have made all the necessary arrangement with Bank Of Africa here in Benin Republic for the wire transfer of your funds $1.5M US Dollars into your account in your country. Actually,bank to bank wire transfer could be the best way to transfer this funds to you for security purpose.

Meanwhile,I have told Dr. Rev. Stephen Okeke the director of Bank Of Africa here in Benin Republic to transfer the usd$1.5MILLION UNITED STATES DOLLARS into your bank account in your country through bank to bank ktt wire transfer. However, all the necessary arrangements of transfer the usd$1.5M UNITED STATES DOLLARS into your account in your country was made with Bank Of Africa here in Benin Republic. Infact, I thank God very much for all the improvement that was made from Bank Of Africa Benin Republic because every thing goes normally.

As for my agreement with the Bank Of Africa, they promised that your funds will be transfer to your bank account in your country as soon as you supply them your banking information. Dr. Rev. Stephen Okeke the Director of Of Africa Benin Republic said that they need your banking information to able them meet up with the wire transfer of your funds,he also said that a new international(non-resident)account should be opened in their bank on your behalf.I suggest that you should send them an application and give them your banking information where you want to receive the funds to avoid any mistake or wrong transfer.

Please write a letter of application to Dr. Rev. Stephen Okeke the director of Bank Of Africa here in Benin Republic on the given address below.

ATTN: Dr. Rev. Stephen Okeke
Bank Of Africa Benin Republic
E-mail: (bofafrica71@yahoo.com.hk)
TEL: +229-9858-8727

Fill the blank spaces below with your banking information as requested by the bank director Dr. Rev. Stephen Okeke and send the letter of application to the given email address above.

Bank Name=
Bank Address==
A/c Number===
Routing Number=
Swift Code====
Beneficiary==
Age/Sex===
Telephone
Fax Number===
A copy of your Picture====
Home Address=
Occupation:==
Your Country=====

Please, Send them your banking information to able them transfer your funds directly to your bank account without any delay.

I want you to contact the director of Bank Of Africa Benin Republic with their telephone number and email address TEL:+229-9858-8727 (bofafrica71@yahoo.com.hk) once you receive this message.

I am waiting for your urgent response.

Thanks and Remain Blessed.

BEST REGARD
Mr. Mohamad Jawad.

LET THE SUNSHINE IN

In Bureaucracy, History, Politics, Social commentary on October 24, 2014 at 12:06 am

President Barack Obama and Republican Presidential candidate Mitt Romney raised and spent millions of dollars for campaign ads. They logged thousands of miles, crisscrossing the nation, speaking to millions of Americans.

And yet, when the 2012 Presidential race finally ended on November 6, 2012, history recorded the contest was settled with a single video.

It was the infamous “47%” video of Romney speaking–for once, truthfully–at a private fundraiser:

“Well, there are 47% of the people who will vote for the President no matter what. All right? There are 47% who are with him.

“Who are dependent upon government. Who believe that–that they are victims. Who believe that government has a responsibility to care for them.

“Who believe that they’re entitled to healthcare, to food, to housing, to you name it. But that’s–it’s an entitlement.

“…These are people who pay no income tax. 47% of Americans pay no income taxes. So our message of low taxes doesn’t connect. And he’ll be out there talking about tax cuts for the rich.”

A great deal of speculation has centered on: Who filmed it?

And in April, 2013, history repeated itself–with another Republican caught telling the ugly truth behind closed doors.

In this case, it was Kentucky United States Senator Mitch McConnell.  A microphone (probably stationed outside his Senate office) caught him discussing how to attack Ashley Judd’s mental health if the actress decided to challenge him in 2014.

“She’s clearly, this sounds extreme, but she is emotionally unbalanced,” a McConnell aide said. “I mean, it’s been documented….She’s suffered some suicidal tendencies.  She was hospitalized for 42 days when she had a mental breakdown in the 90s.”

“I assume most of you have played the game Whac-A-Mole,” said McConnell.  “This is the Whac-A-Mole period of the campaign…when anybody sticks their head up, do them out.”

McConnell, the Senate Minority Leader, refused to answer reporters’ questions about whether an opponent’s mental health or religious beliefs are fair game in a political campaign.

Instead, he accused “the political left” of mounting “quite a Nixonian move.”  An ironic charge, considering that Nixon and McConnell rose to power within the same political party.

As in the case of the Mitt Romney videotape, the focus of the press quickly turned to: Who recorded it?

But this totally missed the point.

It doesn’t matter who provides vital information. What does matter is: Is that information accurate?

In Romney’s case, it opened a window into a world seldom-seen by voters: The world of big-league donors and their money-grubbing political solicitors.

In McConnell’s case, it cast light on the how entrenched politicians ruthlessly defend their turf.

It should be clear that money-grubbing politicians have two versions of campaign speaking: One for donors whose money they seek, and another for the public whose votes they seek.

Rich and greed-obsessed donors (unlike poor and ignorant voters) are too smart to be fobbed off with appeals to their fears and prejudices. They expect a tangible return for their support–namely:

  • Lower (preferably no) taxes
  • Freedom to pollute
  • Freedom to pay their employees the lowest possible wages
  • Freedom to treat their employees like serfs
  • Freedom to churn out shoddy or even dangerous goods

So what a candidate says in private, to his wealthy donors–or his campaign strategists–reflects what he really means and intends to do.

A similar frenzy of speculation centered on the identity of “Deep Throat”–the legendary source for Washington Post reporter Bob Woodward during the Watergate scandal. For decades, this proved a favorite guessing game for Washington reporters, politicians and government officials.

Bob Woodward and Carl Bernstein working on Watergate

In the end, “Deep Throat” turned out to be W. Mark Felt, assistant director of the FBI.

Commentators have endlessly debated his motives for leaking crucial Watergate evidence that ultimately ended the corrupt Presidency of Richard Nixon.

And, in the end, despite all the theories, it didn’t matter.

Felt provided Washington Woodward with the evidence necessary to keep the Watergate investigations going–by both the Post and the FBI.

W. Mark Felt

Thus, the question making the rounds about the McConnell discussion shouldn’t have been: Who taped it?

It should have been: How can more private fundraisers and political strategy sessions be penetrated and recorded–so voters can learn the truth about those who would become our elected rulers?

Definitely, those who specialize in “opposition research” should be thinking hard about this.

Private investigators–who regularly unearth secrets others want to keep secret–might also take an interest in this line of work.

And news organizations should offer financial rewards to those who provide such secret information.

With the advent of billionaires trying to buy the Presidency, and the unwillingness of Congress and the Supreme Court to stop the flow of unsavory money into politics, this may be our only chance to preserve what is left of the Republic.

Anyone who’s ever turned on a light to find roaches scurrying quickly over a kitchen floor knows the truth of this.

Turn on the lights–and watch the roaches scurry away.

JFK’S LEGACIES: FIFTY YEARS LATER

In Bureaucracy, History, Military, Politics, Social commentary on October 20, 2014 at 10:19 am

Fifty years ago this November, John Fitzgerald Kennedy would have almost certainly won re-election as President of the United States.

But one year earlier, Lee Harvey Oswald–an embittered ex-Marine and fervent Communist who idolized Fidel Castro–picked up a sniper’s rifle and changed the course of history.

It has been said that Kennedy left his country with three great legacies:

  • The Nuclear Test Ban Treaty;
  • The Apollo moon landing; and
  • The Vietnam war.

Of these, the following can be said with certainty:

  • The Test Ban Treaty has prevented atmosphereic testing–and poisoning–by almost all the world’s nuclear powers.
  • After reaching the moon–in 1969–Americans quickly lost interest in space and have today largely abandoned plans for manned exploration.
  • Under Presidents Lyndon Johnson and Richard Nixon, 58,000 Americans died in Vietnam; 153,303 were wounded; and billions of dollars were squandered in a hopeless effort to intervene in what was essentially a Vietnamese civil war.
  • From 1965 to 1972, the war angrily divided Americas as had no event since the Civil War.

But there was an additional legacy–and perhaps the most important of all: The belief that mankind could overcome its greatest challenges through rationality and perseverance.

 White House painting of JFK

At American University on June 10, 1963, Kennedy called upon his fellow Americans to re-examine the events and attitudes that had led to the Cold War.

And he declared that the search for peace was by no means absurd:

“Our problems are man-made; therefore, they can be solved by man.  And man can be as big as he wants. No problem of human destiny is beyond human beings.

“Man’s reason and spirit have often solved the seemingly unsolvable, and we believe they can do it again.”

Today, politicians from both parties cannot agree on solutions to even the most vital national problems.

On November 21, 2011,  the 12 members of the “Super-Committee” of Congress, tasked with finding $1.2 trillion in cuts in government spending, threw up their hands in defeat.

President Kennedy speed-read several newspapers every morning. He nourished personal relationships with the press-–and not for entirely altruistic reasons.

These journalistic relationships gave Kennedy additional sources of information and perspectives on national and international issues.

In 2012, Republican Presidential candidates celebrated their ignorance of both.

Former Godfather’s Pizza CEO Herman Cain famously said, “We need a leader, not a reader.”  Thus he excused his ignorance of the reasons for President Barack Obama’s intervention in Libya.

Texas Governor Rick Perry showed similar pride in not knowing there are nine judges on the United States Supreme Court:

“Well, obviously, I know there are nine Supreme Court judges. I don’t know how eight came out my mouth. But the, uh, the fact is, I can tell you–I don’t have memorized all of those Supreme Ccourt judges. And, uh, ah–

“Here’s what I do know. That when I put an individual on the Supreme Court, just like I done in Texas, ah, we got nine Supreme Court justices in Texas, ah, they will be strict constructionists….”

In short, it’s the media’s fault if they ask you a question and your answer reveals your own ignorance, stupidity or criminality.

During the height of the Cuban Missile Crisis, Kennedy spoke with aides about a book he had just finished: Barbara Tuchman’s The Guns of August, on the events leading to World War 1.

He said that the book’s most important revelation was how European leaders had blindly rushed into war, without thought to the possible consequences.

Kennedy told his aides he did not intend to make the same mistake-–that, having read his history, he was determined to learn from it.

Contrast that with today’s woeful historical ignorance among Republican Presidential candidates-–and those who aspire to be.

Consider Sarah Palin’s rewriting of history via “The Midnight Ride of Paul Revere”:

“He warned the British that they weren’t going to be taking away our arms by ringing those bells and, um, making sure as he’s riding his horse through town to send those warning shots and bells that, uh, we were going to be secure and we were going to be free.”

In fact, Revere wasn’t warning the British about anything.  Instead, he was warning his fellow Americans about an impending British attack–as his celebrated catchphrase “The British are coming!” made clear.

Republicans have attacked President Obama for his Harvard education and articulate use of language. Among their taunts: “Hitler also gave good speeches.”

And they resent his having earned most of his income as a writer of two books: Dreams From My Father and The Audacity of Hope.  As if being a writer is somehow subversive.

When knowledge and literacy are attacked as “highfalutin’” arrogance, and ignorance and incoherence are embraced as sincerity, national decline lies just around the corner.

In retrospect, the funeral for President Kennedy marked the death of more than a rational and optimistic human being.  It marked the death of Americans’ pride in choosing reasoning and educated citizens for their leaders.

The Eternal Flame at the grave of President John F. Kennedy

T(OBACCO) PARTY UNVEILED: PART TWO (END)

In Bureaucracy, History, Politics, Social commentary on September 18, 2014 at 12:33 am

The Tea Party hates President Barack Obama and believes he should be impeached.

That you can easily learn by visiting its website.

Click here: Teaparty.org — Should Barack Obama be Impeached?

But there is a great deal about the Tea Party itself that its foundeers won’t tell you.

Such as the truth that it was created by the tobacco industry and the billionaire Koch brothers.

That’s the conclusion of a study by the National Cancer Institute of the National Institute of Health.

National Cancer Institute

The roots of the Tea Party lie in the early 1980s, when tobacco companies started pouring money into third-party groups.

Their mission was two-fold:

  • To fight excise taxes on cigarettes; and
  • To combat health studies showing a link between cancer and secondhand smoke.

Stanton Glantz, professor of medicine at the University of California, San Francisco, has been a longtime foe of the tobacco industry.

Dr. Stanton Glantz

In 2012, he authored a study for the peer-reviewed academic journal, Tobacco Control.  Writing about the ties between the Tea Party and the tobacco industry, Glantz noted:

“The Tea Party, which gained prominence in the USA in 2009, advocates limited government and low taxes. Tea Party organisations, particularly Americans for Prosperity and FreedomWorks, oppose smoke-free laws and tobacco taxes.

“Rather than being a purely grassroots movement that spontaneously developed in 2009, the Tea Party has developed over time, in part through decades of work by the tobacco industry and other corporate interests.”

Click here: ‘To quarterback behind the scenes, third-party efforts’: the tobacco industry and the Tea Party — Fallin et al. -

Charles and David Koch, the real founders of the Tea Party

Most people believe the Tea Party originated as a 2009 grassroots uprising to protest taxes.   But its origins can be traced to 2002.

That was when the Charles and David Koch and tobacco-backed Citizens for a Sound Economy set up the first Tea Party website:  www.usteaparty.com.

From the National Cancer Institute’s study of the Tea Party:

  • “The Tea Party, a loosely organised network of grassroots coalitions at local and state levels, is a complex social and political movement to the right of the traditional Republican Party that promotes less government regulation and lower taxes.”
  • “David Koch was a co-founder of Citizens for a Sound Economy (CSE) and Americans for Prosperity (AFP) Foundation,” both major allies of the tobacco industry.
  • “National organisations funded by corporations, particularly Americans for Prosperity (AFP) and FreedomWorks, played an important role in structuring and supporting the Tea Party in the initial stages.  They provided training, communication and materials for the earliest Tea Party activities, including the first ‘Tea Party’ on 27 February 2009.”
  • “FreedomWorks organised the nationwide Tea Party tax protests in April 2009, the town hall protests about the proposed healthcare reform in August 2009 and the Taxpayers’ March on Washington the following September 2009.”
  • “As of 2012, AFP and FreedomWorks were supporting the tobacco companies’ political agenda by mobilising local Tea Party opposition to tobacco taxes and smoke-free laws.”
  • “In many ways, the Tea Party of the late 2000s has become the ‘movement’ envisioned by Tim Hyde, RJR director of national field operations in the 1990s, which was grounded in patriotic values of ‘freedom’ and ‘choice’ to change how people see the role of ‘government’ and ‘big business’ in their lives, particularly with regard to taxes and regulation.”
  • “Many factors beyond the tobacco industry have contributed to the development of the Tea Party.  Anti-tax sentiment has been linked to notions of patriotism since the inception of the USA when the colonies were protesting against taxation by the British.”
  • “In addition, the Tea Party has origins in the ultra-right John Birch Society of the 1950s, of which Fred Koch (Charles and David Koch’s father) was a founding member.”
  • “Although the Tea Party is a social movement, it has been affiliated closely with, and somewhat incorporated into, the Republican Party.  This may be due in part to the increased conservatism of politically active Republicans since 1970s and the increased polarisation of American politics.”
  • “….AFP and FreedomWorks…capitalised on the changing political realities following President Barack Obama’s election in 2008.”
  • “In particular, they harnessed anti-government sentiment arising from the confluence of the mortgage and banking bailout, President Barack Obama’s stimulus package and the Democratic push for healthcare reform, which provided them with the opportunity for more successful grassroots-level Tea Party organising.”

 

Figure 1.

CHART SHOWING  Connections between the tobacco industry, third-party allies and the Tea Party, from the 1980’s (top) through 2012 (bottom).

 Since 2008, the Tea Party has played a major role in American politics.

Throughout 2009, its thuggish supporters sought to terrorize members of Congress into opposing passage of the Affordable Care Act (ACA), otherwise known as Obamacare.

And in 2010 they played a pivotal role in delivering the House of Representatives to the Republican Party.

Yet the vast majority of the Tea Party’s low-level membership probably doesn’t know the origins–or the real purposes–of their organization.

But for those for whom truth is important, “the truth”–as The X-Files tagline once went–“is out there.”

 

 

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