When making complaints in writing, carefully review your email or letter before sending it. Remove any words that are vulgar or profane. Don't make sweeping accusations: "Your agency is a waste."
Don't attribute motives to people you've had problems with, such as: "The postal clerk refused to help me because he's a drunk." If the person actually appeared to be drunk, then be precise in your description: "As he leaned over the counter I could smell beer on his breath. Behind him, in a waste basket, I saw an empty bottle of Coors beer."
Show how the failure of the official to address your problem reflects badly on the company or agency: "This is not the level of service your ads would lead potential customers to expect."
If necessary, note any regulatory agencies that can make life rough for the company or agency if your complaint isn't resolved. For the phone company, for example, cite the FCC or the PUC. But do this only after you have stated you hope your complaint can be settled amicably and privately within the company.
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THE G.O.P.’S BIGGEST LIE
In Humor, Politics, Social commentary, Uncategorized on September 19, 2012 at 12:37 amOn January 16, 2009–four days before Barack Obama even took office as President of the United States–right-wing talk show host Rush Limbaugh said:
“I disagree fervently with the people on our side of the aisle who have caved and who say, ‘Well, I hope he succeeds. We’ve got to give him a chance.’
“…I’ve been listening to Barack Obama for a year-and-a-half. I know what his politics are. I know what his plans are, as he has stated them. I don’t want them to succeed…. I hope he fails.”
On October 29, 2010, Republican Senate Minority Leader Mitch McConnell in an interview with the National Journal:
“The single most important thing we want to achieve is for President Obama to be a one-term president.”
So if you can believe this….
“I wish President Obama had succeeded because I want America to succeed.”
–Mitt Romney’s acceptance speech, August 30, 2012
…then you can believe this:
“I wish President Roosevelt had succeeded because I want America to succeed.”
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